Field Service Technician - Live Oak/Lake City Area jobs in United States
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Southern States Toyotalift ยท 4 months ago

Field Service Technician - Live Oak/Lake City Area

Southern States Material Handling is a company specializing in equipment solutions, including maintenance and repair services. They are seeking a Field Service Technician to troubleshoot and maintain various types of forklifts and other equipment, providing service both in the shop and at customer locations.

LogisticsTransportation

Responsibilities

Troubleshoot to locate mechanical, hydraulic, and electrical malfunctions; may need to operate test equipment
Operate forklifts for troubleshooting and quality assurance checks after repairs have been completed
Dismantle, assemble, or reassemble engines, transmissions, or differentials, fuel systems, and hydraulic and electric components
Service forklifts with water, fuel, oils, or lubricants and apply cleaning solvents when needed
Align, adjust, repair, or replace worn or broken mechanical components or parts
Use hand or power tools and precision measuring tools where needed
Ensure completion of work and satisfaction for our customers
Participate in and stay up to date on TMHU training online
Manage multiple customer work orders in process and ensure timely completion with in less than two weeks
Ensure paperwork is complete, accurate, signed off on by our customer, and turned in promptly
Work with customers to identify and resolve equipment issues
Read, understand, and use the shop and parts manuals as well as operating manuals, blueprints, schematics, and technical drawings
Contact proper personnel on full maintenance rental accounts when repairs are needed
Manage call response time within 2-3 hours of dispatch time; communicate with dispatcher to minimize drive time
Inform dispatch of location and job destination after every job is complete
Accurately quote customers for services or parts needed
Represent company in a professional manner encompassing our mission statement and values
Adhere to all posted and documented safety procedures as well as those required by the customer

Qualification

Mechanical knowledgeTroubleshooting skillsAutomotive Service ExcellenceDiesel equipmentProficiency with tabletsCustomer relationship skillsCommunication skillsTime management skills

Required

Mechanical knowledge: 1 year preferred
Ability to define problems, collect data, and draw valid conclusions from an extensive variety of technical instructions
Strong verbal and written communication skills
Excellent Customer relationship skills
Excellent time management skills
Ability to calculate figures such as discounts and percentages
Ability to properly lift/carry up to 100lbs for short distances
Range of motion including reaching, sitting, lying, bending, and kneeling to work on equipment
Proficiency with technologic devices such as tablets and smartphones
High School diploma or GED

Preferred

Experience with farm, construction, material handling, diesel equipment, small engines, and/or components of vehicles and lift trucks preferred
Technical school coursework in electrical, mechanical, or automotive field a plus but not required
Automotive Service Excellence certifications a plus

Benefits

401(k) with company matching
Dental insurance
Health insurance
Vision Insurance
PTO and Vacation
Paid Holidays
Flexible Spending Account
Life Insurance
Tuition Reimbursement

Company

Southern States Toyotalift

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Southern States TOYOTAlift is a transportation company offering forklifts and lift trucks.

Funding

Current Stage
Late Stage

Leadership Team

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William Finerty
Director and CEO of Board, Souther States Material Handling
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Delano Gordon
VP Technology/CIO
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Company data provided by crunchbase