Martin's Point Health Care · 2 months ago
Primary Care Pharmacy Technician
Portland, ME
Full-time
Onsite
Entry, Mid Level
2+ years expMartin's Point Health Care is an innovative, not-for-profit health care organization dedicated to transforming the health care system. The Primary Care Pharmacy Technician supports integrated clinical pharmacy services, focusing on medication management, patient engagement, and care coordination to enhance medication safety and quality of care.
FitnessHealth CareInsuranceMedicalNon Profit
No H1B
Responsibilities
Runs daily/weekly reports to identify patients with care gaps related to Medicare Stars, HEDIS, or value-based care measures
Conducts telephonic outreach calls with patients and provide medication adherence counseling and support
Educates patients on accessing refills and financial assistance programs
Documents outreach and interventions in the EHR using standardized templates
Tracks completion and follow-up of pharmacist-recommended interventions
Reviews electronic health record (EHR) medication lists for accuracy, duplication, and potential adherence issues
Conducts pre-visit medication history interviews with patients via phone, portal, or in-person
Flags medication-related quality measure gaps (e.g. statin use, diabetes medication adherence, hypertension control) for pharmacist/provider review
Assists in preparing comprehensive medication review (CMR) materials for pharmacists
Serves as a liaison between providers, pharmacists, patients, and community pharmacies
Assists with coordinating follow-up appointments and ensure continuity of medication therapy
Maintains logs and reports for quality improvement initiatives
Assists with prior authorization paperwork, refill request coordination, and insurance benefit checks
Supports pharmacist in managing collaborative practice agreements (CPA) documentation
Participates in care team huddles and quality meetings to represent pharmacy services
Qualification
Required
High School Diploma or equivalent
Pharmacy Technician Certification (CPhT) required
Active and unrestricted certification as a Pharmacy Technician (CPhT) from the Pharmacy Technician Certification Board (PTCB) or equivalent preferred
2 years of experience working as a pharmacy technician in a clinical, managed care or community pharmacy setting
Knowledge of Medicare Part D, Stars, and HEDIS quality measures
Familiarity with medication adherence strategies and population health workflows
Proficiency with EHR systems and Microsoft Office/Excel
Strong communication, organizational, and customer service skills
Preferred
Active and unrestricted certification as a Pharmacy Technician (CPhT) from the Pharmacy Technician Certification Board (PTCB) or equivalent preferred
CPR/BLS Certification preferred
Experience in a clinical or non-dispensing role (ambulatory care, managed care, quality management)
Company
Martin's Point Health Care
Martin’s Point has nine health care centers in Maine and New Hampshire offering primary and specialty care to those with most major health.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Michael LeBlond
VP, CHIEF TECHNOLOGY OFFICER
Amanda Jackson
Chief Financial Officer
Recent News
NH Business Review
2025-10-09
2025-10-02
2025-10-02
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