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The Raymond Corporation · 3 months ago

Shop Technician

Phoenix, AZ, 85034, United States

Full-time

Onsite

Entry, Mid Level

$21.40/hr - $47.15/hr

2+ years exp

The Raymond Corporation is committed to providing end-to-end warehouse solutions and is looking for a skilled Shop Technician to join their Service Department. The Shop Technician will perform repairs and service on customer equipment while maintaining good communication with customers and peers.

IndustrialMachinery Manufacturing

Responsibilities

Must be able to fulfill essential job function in a consistent state of alertness and safe manner

Repair all types of equipment that the company sells and services

Update training and skills on a continuing basis

Train other employees as needed

Maintain a profitable billing level

Follow all Shop Service Department procedures

Complete all paperwork transactions in a timely, neat, accurate and orderly fashion

Communicate all options to the Shop Supervisor before proceeding with work

Complete jobs within quoted time limits when applicable

Complete all paperwork transactions in a timely, neat, accurate and orderly fashion

Have the necessary tools to perform repair and scheduled service work

Maintain a clean and orderly work area

Represent the entire company at all times

Pass Raymond Certification and re-certification if applicable

Maintain an acceptable driving record as established by the company’s insurance company, if applicable

Report all accidents whether self or customer

Account for 100% of available time during working hours

Willing to work overtime when necessary

Must follow all procedures in the company’s Employee Handbook

Must follow safety procedures and use good judgment regarding safety

Must be willing to work out of town, as necessary

Perform other specific duties and projects as assigned by the Shop Service Foreman or Managers

Qualification

Basic D.C. electricityBasic A.C. electricityHydraulic systemsMechanical abilitiesMicrosoft Office SuiteCommunication skillsOrganizational skillsTime managementSelf-starter

Required

Must be able to fulfill essential job function in a consistent state of alertness and safe manner

Repair all types of equipment that the company sells and services

Update training and skills on a continuing basis

Train other employees as needed

Maintain a profitable billing level

Follow all Shop Service Department procedures

Complete all paperwork transactions in a timely, neat, accurate and orderly fashion

Communicate all options to the Shop Supervisor before proceeding with work

Complete jobs within quoted time limits when applicable

Have the necessary tools to perform repair and scheduled service work

Maintain a clean and orderly work area

Represent the entire company at all times

Pass Raymond Certification and re-certification if applicable

Maintain an acceptable driving record as established by the company's insurance company, if applicable

Report all accidents whether self or customer

Account for 100% of available time during working hours

Willing to work overtime when necessary

Must follow all procedures in the company's Employee Handbook

Must follow safety procedures and use good judgment regarding safety

Must be willing to work out of town, as necessary

Perform other specific duties and projects as assigned by the Shop Service Foreman or Managers

Excellent written and verbal communication skills

Excellent Organizational Time Management skills

Proficient in Microsoft office Suite and similar software

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals

Ability to speak effectively before groups of customers or employees of organization

Must be able to maintain effective working relationships with employees, Co-workers, and Managers in other departments

Must be willing to work off-hours as specific needs dictate and willing to assume more responsibility as required

Able to always exhibit professional behavior

Willing to follow mandates and procedures of the Shop Service Department

Self-starter

As needed, able to deal with customers on a face-to-face basis

Maintain a sound working relationship with technicians and fellow workers

Possess good organizational skills

Must pass all available certificates appropriate to the position

Sound working knowledge of basic D.C. electricity, basic A.C. electricity, SCR, transistor, microprocessor, simple guide, internal combustion, and diesel engines

Sound working knowledge of hydraulic systems

Sound mechanical abilities

Able to organize efficiently

Must maintain a clean, neat, and professional appearance

Able to work in conjunction with other departments as needed

Willing and able to learn quickly and perform accurately and neatly with a degree of flexibility

Motivated to continuous self-development and training

Willing to assume more responsibility as required

High school diploma, general education degree (GED) or equivalent is required

2 years breakdown experience or comparable service experience; or equivalent combination of education and experience preferred

Shop Technicians may have to drive a company vehicle around the shop and must be able to be insured by Raymond West

Position is non-sedentary

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus

The employee is regularly exposed to moving mechanical parts

Position will be required to go onto job sites to perform duties where construction is underway

The employee must frequently lift and/or move up to 50 pounds

The position will require employees to use hands to finger, handle, or feel and reach with hands and arms

The employee is occasionally required to smell

Position requires the employee to climb/balance/stoop/kneel/crouch and crawl

The employee is frequently exposed to outside weather conditions and the risk of electrical shock

The employee is occasionally exposed to wet and/or humid conditions; high, precarious places; fumes or airborne particles; toxic or caustic chemicals; extreme cold; extreme heat; and vibration

The noise level in the work environment is sometimes loud

Qualified candidates must be able to pass a pre-employment physical and drug screen