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Burroughs, Inc. · 5 months ago

Field Service Technician 2

San Jose, CA

Full-time

Onsite

New Grad, Entry Level

$18/hr - $33/hr

Burroughs, Inc. is a service and integration leader in payment and transaction automation technology with over 135 years of experience. They are seeking Service Technicians to install, maintain, and service cash automation technology equipment at customer locations, ensuring customer satisfaction and adherence to service level agreements.

Information Technology

Responsibilities

Installs, maintains and services cash automation equipment at assigned customer locations

Diagnoses and resolves product performance problems

Ensures customer satisfaction through excellent follow through and communication with customers and Burroughs Team Members

Maintains tools and parts inventory in a secure and accurate fashion

Qualification

Technical aptitudeCustomer serviceElectro-mechanical repairMulti-vendor ATMs experienceWell-organizedImpeccable integrityTeamwork skillsCommunication skillsSelf-motivated

Required

Technical aptitude or interest in learning to repair electronics and electro-mechanical components in complex machinery

Positive attitude and a passion for customer service

Impeccable personal integrity and business ethics

Independent and teamwork skills

Self-motivated and well-organized

Good oral and written communication skills

High School Diploma or GED (Associates Degree is a plus)

Must be at least 18 years of age

Must hold a valid US driver's license

Ability to lift and/or move equipment weighing up to 75 pounds

Preferred

Previous experience with multi-vendor ATMs, and cash automation equipment

Benefits

Extensive training, tools, and company vehicle all provided!

Competitive compensation including premium pay scales, Floating Holidays, and Paid Time off!

Comprehensive benefit packages including robust Medical, Dental, and Vision effective on the 1st day

401k savings plans!

Company

Burroughs, Inc.

Burroughs is the largest independent service partner (ISP) for the full lifecycle management of payment and transaction automation, unattended self-service technology, robotic automation systems, and connected IoT technologies in North America.

Founded in 1886