Apply on Employer Site

ServiceMaster Restore® · 2 months ago

Property Damage/Restoration Technician

Rochester, MN

Contract

Onsite

Mid Level

ServiceMaster of Rochester is a locally owned restoration company committed to helping communities rebuild after disasters. The Property Damage/Restoration Technician plays a crucial role in ensuring jobs are completed with excellent customer service and quality work, while also supervising others and managing projects effectively.

Consumer Services

Responsibilities

Completes assigned jobs according to company processes and standards, maintains quality control, supervises technician(s) assigned to job

Completes sketch and scope sheet for estimate, complete drying records using mobile software; delivers complete and accurate scope and sketch, dry logs and photo documentation and customer contract to estimator/coordinator inside team members

Interfaces with insurance adjusters in person, over the phone, and virtually to resolve issues and answer questions about the loss when needed

Multi-tasks to manage work orders, ensure appropriate equipment and supplies are loaded on truck needed for job, prioritizes activities to meet deadlines

May train new technicians or key operational and sales team members

Qualification

LeadershipMobile software proficiencyTraining othersProject managementCustomer service

Required

Experience in leading, training, or managing others in prior role

Role model our customer service expectations with homeowners, adjusters, vendors etc

Valid Drivers' License and satisfactory driving record

Must pass Background Check

Move up to 70 pounds often, by lifting, carrying, pushing, pulling, or otherwise repositioning objects

Must be able to wear respirator and safety gear when job conditions warrant

Benefits

401(k) matching

Company parties

Dental insurance

Health insurance

Paid Time Off

Medical/Dental Benefits

Flexible Schedules

401K Plan

Uniforms and Training provided

Be a Hero Everyday!

Opportunity for travel

Company

ServiceMaster Restore®

ServiceMaster Restore®, the largest franchised disaster restoration company in the United States, provides mitigation and restoration services to homeowners and business owners.

Founded in 1971