Thrive · 3 months ago
Relationship Manager
MD
Full-time
Onsite
Mid LevelThrive is seeking a Relationship Manager to enhance revenue and merchant relationships within a designated territory. The role focuses on building long-term partnerships and expanding the customer base through effective sales strategies and customer engagement.
Cloud ComputingCyber SecurityInformation TechnologyOutsourcing
Responsibilities
Builds and maintains a network of bank partners from which to identify new sales leads
Sell new merchant accounts, whether self-sourced or referred by referral sources
Communicates with customers and leads to identify and understand their product or service needs; identifies and suggests products and services to meet those needs
Demonstrates the functions and utility of products or services to customers based on their needs
Ensures customer satisfaction through ongoing communication and relationship management; resolves any issues that may arise post-sale
Maintains communication with existing and previous customers, alerting them of new products, services, and enhancements that may be of interest
Reviews and utilizes reports regarding sales activities including calls, sales, lost business, and any customer or vendor relationship issues
Performs other duties as assigned
Qualification
Required
Sales Professional located in Maryland
Ability to grow, create, and increase revenue and number of merchants within an assigned territory
Experience in building long-term relationships with referral sources and associated merchants
Ability to target growth from existing customers and new potential customers/prospects
Ability to build and maintain a network of bank partners to identify new sales leads
Experience in selling new merchant accounts, whether self-sourced or referred
Strong communication skills to identify and understand customer needs
Ability to suggest products and services to meet customer needs
Demonstrated ability to ensure customer satisfaction through ongoing communication and relationship management
Ability to resolve issues that may arise post-sale
Experience in maintaining communication with existing and previous customers
Ability to review and utilize reports regarding sales activities
Willingness to perform other duties as assigned
Company
Thrive
Thrive Networks is an outsourced IT provider with an outstanding record of success we have achieved for clients.
Founded in 2000
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$17.17M2025-01-14Private Equity
2023-09-19Seed· $0.56M
2016-12-07Acquired
Leadership Team
Bill McLaughlin
Chief Executive Officer & Board Member
Kevin Kivlochan
CEO European Operations
Recent News
2025-12-30
2025-12-18
2025-12-17
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