PGA TOUR Superstore · 1 day ago
Manager, Creative Planning & Operations
PGA TOUR Superstore is one of the fastest growing specialty retailers, dedicated to creating a family culture for its associates. They are seeking an experienced Manager of Creative Planning & Operations to lead the brand's representation across consumer touchpoints, manage creative workflows, and ensure timely project delivery while mentoring a creative team.
E-CommerceGolfSportsTennis
Responsibilities
Manage the annual marketing planning calendar, setting clear input timelines and holding cross-functional partners accountable to campaign deliverables
Align with partners across Marketing, Merchandising, E-commerce, CRM, and various Store-related teams to gather requirements and ensure creative has what it needs to succeed
Implement and continuously refine creative workflows that drive efficiency, collaboration, and accountability
Manage project tracking tools, dashboards, and reporting, providing visibility to leadership and stakeholders
Facilitate creative team and cross-functional meetings to align action items, track progress, and drive accountability
Champion process improvements and best practices that scale with the business
Lead, mentor, and inspire the internal creative team, setting a high-performance standard and fostering growth, collaboration, and accountability
Oversee creative resourcing, balancing workloads across internal team members, freelancers, and agency partners
Ensure consistent application of brand guidelines across all consumer touchpoints, including digital, print, in-store, and social
Direct internal and external brand photo and video shoots, from planning through execution, to ensure timely, high-quality, and brand-aligned content
Partner with Integrated Marketing to translate campaign priorities into actionable creative deliverables
Manage relationships with external creative vendors and agencies to supplement internal capabilities
Qualification
Required
Bachelor's degree in Marketing, Business Administration, Design, or related field; equivalent experience considered
7–10 years of experience in creative operations, marketing operations, or creative services, ideally within retail or consumer brands
Proven experience successfully managing and developing creative teams, with strong ability to coach, mentor, and hold others accountable
Demonstrated success building and managing marketing or creative planning calendars, aligning cross-functional partners to deadlines
Experience overseeing photo and video production, including coordination of internal and external resources
Deep understanding of creative workflows, project intake, resourcing, and delivery
Strong organizational and project management skills; able to manage multiple priorities in a fast-paced environment
Excellent communication and interpersonal skills to influence and collaborate across cross-functional teams and leadership levels
Expertise with creative project management tools (e.g., Monday.com, Wrike, Workfront, or similar)
Brings a clear leadership perspective and ability to step in and lead without requiring foundational training
Passion for building scalable systems that empower creative teams to thrive
Company
PGA TOUR Superstore
PGA TOUR Superstore is the official online store of the PGA TOUR which sells golf and tennis items. It is a sub-organization of AMB Group.
Funding
Current Stage
Late StageTotal Funding
$9M2011-05-09Series Unknown· $9M
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