Gaia · 3 months ago
Member Growth Assosciate
United States
Full-time
Remote
New Grad, Entry Level
$60K/yr - $75K/yrGaiafamily is committed to ensuring that everyone who wants to have a child has the chance to try. The Member Growth Associate will focus on acquiring prospects and converting them into members, managing the sales pipeline, and driving conversion rates through outreach and follow-up.
FinTechHealth CareInsurTech
Responsibilities
Own the bottom of the funnel: Manage the sales pipeline and act as their main point of contact throughout their journey, from Gaia Prospect to Gaia Member
Hit and exceed sales targets: Drive conversion rates and member acquisition metrics through structured outreach and consistent follow-up
Upselling: Stay in touch with existing members when they need to upgrade their plan or a new plan is needed
Ensure 100% of your prospects are being followed up
Follow sales playbooks and scripts, and propose improvements according to conversations with prospects
Create quotes for prospects and ensure they understand Gaia’s offering
Feedback learnings and insight from prospect communication to develop our product offering
Hitting sales targets and making sure all our prospects know about Gaia offering, and how we can help them
Manage all communication with Prospects and Members via calls, text messages and email
Understand and discuss plan and finance options for IVF, and how Gaia fits into this
Identify opportunities for increasing our sales pipeline to drive overall Member growth
Qualification
Required
Have previous experience working in fertility and sales is required
Have a proven record of hitting sales targets
Are empathetic and deeply care about our Members - the IVF experience is incredibly stressful and empathy for what they are going through is a must
Experience in a Finance Coordinator role for a clinic - you'll need to have a good understanding of the healthcare insurance/financing landscape and the different options available for Prospects
Strong interpersonal skills - you'll constantly be communicating with patients, clinic staff and the rest of our company
Benefits
Healthcare
Fertility support
401k match
Other benefits
Company
Gaia
Gaia combines reproductive health data with financial technology to make IVF treatments more accessible, affordable, and personal.
Founded in 2019
11-50 employees
Funding
Current Stage
Early StageTotal Funding
$37MKey Investors
Valar VenturesAtomicoKindred Capital
2025-07-18Series A
2025-01-27Series Unknown· $14M
2022-02-14Series A· $20M
Leadership Team
Nader AlSalim
Founder & CEO
Olivia Borsje
CMO
Recent News
Business Wire
2025-12-02
2022-02-14
Company data provided by crunchbase