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Blend · 2 months ago

Client Partner - Global Transformation (Private Equity Portfolio Engagement)

United States

Full-time

Remote

Senior Level, Lead/Staff

15+ years exp

Blend is a premier AI services provider dedicated to co-creating meaningful impact for its clients through data science and technology. They are seeking a senior Client Partner to lead a strategic transformation engagement for a global professional services company in the mobility and compliance industry, focusing on automation, cost reduction, and innovation.

Business IntelligenceData GovernanceData IntegrationData ManagementData VisualizationDatabaseInformation TechnologyIntelligent SystemsIT InfrastructureProfessional Services

Growth Opportunities

Responsibilities

Serve as the overall executive owner for the engagement – accountable for the client’s success, satisfaction, and Blend360’s P&L

Partner directly with Private Equity investors, Board members, and C-suite executives (COO, CTO, CIO, CHRO) to align on transformation goals, milestones, and outcomes

Translate the client’s business transformation agenda into actionable delivery roadmaps that blend technology, AI/agentic automation, and operational redesign

Drive multi-year account planning, forecasting, and expansion opportunities within the client ecosystem

Own the commercial structure, profitability, and growth targets for the engagement

Ensure disciplined financial management – pipeline health, deal economics, contract renewals, and revenue recognition

Lead renewal and expansion discussions tied to new automation initiatives or product innovations

Operate as a trusted advisor to senior client stakeholders, connecting Blend360’s capabilities to strategic business priorities

Build and sustain C-level trust through transparent communication, thought leadership, and business acumen

Represent Blend360 at all governance forums and transformation steering committees

Guide the work of 6 Agentic delivery PODs, ensuring alignment between Blend360 and client IT/application teams

Partner with internal delivery leads to define and measure outcomes around automation, cost reduction, and innovation

Anticipate risks in delivery or stakeholder alignment and lead proactive course corrections

Maintain compliance and governance standards appropriate to a regulated, multi-jurisdictional environment (tax, immigration, payroll, etc.)

Identify new opportunities for Blend360 to expand its footprint within the client’s modernization program – e.g., new intelligent applications, process digitization, or AI-driven insights

Bring forward-thinking ideas that demonstrate Blend360’s innovation leadership in AI, automation, and digital transformation

Qualification

Client-facing leadershipDigital transformationAI/agentic technologiesFinancial acumenChange managementStakeholder alignmentStrategic thinkingCollaboration

Required

15+ years in client-facing leadership roles in consulting, digital transformation, or technology services firms

Proven success leading $10M+ strategic accounts with multi-year transformation programs and complex stakeholder environments

Experience engaging with Private Equity-backed portfolio companies undergoing major change initiatives is highly desirable

Deep familiarity with enterprise operations, process automation, and AI/agentic technologies

Background in professional services, BPO, or compliance-heavy industries (tax, mobility, HR, finance) preferred

Combination of consulting and client-side experience – able to empathize with internal pressures while driving external outcomes

Executive presence with the ability to influence at Board and C-suite levels

Strong financial acumen and understanding of deal economics and P&L management

Strategic thinker who balances commercial growth and delivery excellence

Skilled in change management, stakeholder alignment, and navigating complex organizations

Entrepreneurial, outcome-oriented, and deeply collaborative

Preferred

Background in professional services, BPO, or compliance-heavy industries (tax, mobility, HR, finance) preferred

Company

Blend

Glassdoor4.3

Blend is a premier AI services provider, committed to co-creating meaningful impact for its clients through the power of data science, AI, technology, and people.

Founded in 2016

Columbia, Maryland, USA

501-1000 employees