System Operation/Maintenance Engineer – E-money System Department, Rakuten Edy, Inc. jobs in United States
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Rakuten · 1 day ago

System Operation/Maintenance Engineer – E-money System Department, Rakuten Edy, Inc.

positionTower, MI
timeFull-time
remoteOnsite
seniorityMid, Senior Level
date3+ years exp

Rakuten is a leading company in the Fintech sector, offering diverse services including e-money solutions. The System Operation/Maintenance Engineer will manage service operations for Rakuten Cash and Rakuten Edy, ensuring stable service delivery and collaborating with various teams to improve operational efficiency.

E-CommerceElectronicsFinTechInternetPayments
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H1B Sponsor Likelynote

Responsibilities

Management of service operation business
Arrange, negotiate each operation tasks from internals / externals (incl. resource managements)
Promotes activities for troubleshooting and improvement activities
Improvements of service operation tasks
Make a plan and Promotion and Managements for improvements for service availability and mandatory task for service continuity
Discover issues, includes not only tangible but also potential, on our services and improvement activities

Qualification

Backend developmentService operationTeam managementFintech domain knowledgeAtlassian toolsRDBMS knowledgeContainer environmentsTroubleshootingOperational efficiencyJapanese (Business level)English (Low Business Level)

Required

More than 3 years' experience of maintenance/operation system
More than 3 years' experience developing backend applications
Experiences of team management (incl. project managements)
Japanese (Business level)
English (Low Business Level)

Preferred

Experience with mission-critical services
Experience in developing and operating services with large-scale users
Experiences of BtoB services
Domain knowledge of Fintech. (Especially electronic payment service)
Experience using Atlassian collaboration tools. (JIRA, Confluence, etc.)
RDBMS, App Server knowledge and experience
Container/virtualized environments knowledge and experience
Experience in improving operational efficiency
Experience in trouble shooting/ managing improvement

Company

Rakuten

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Rakuten is a provider of e-commerce, fintech, digital content, and communications products and services.
dateFounded in 1997
location
Tokyo, Tokyo, JPN
people-size10001+ employees
web-link
http://global.rakuten.com

H1B Sponsorship

Rakuten has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (7)
2024 (7)
2023 (8)
2022 (19)
2021 (15)
2020 (23)

Funding

Current Stage
Public Company
Total Funding
$7.27B
Key Investors
Japan Post Holdings
2025-10-17Post Ipo Debt· $546.3M
2024-12-05Post Ipo Debt· $550.22M
2024-04-04Post Ipo Debt· $1.98B

Leadership Team

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Mickey Mikitani
Founder, Chairman & CEO
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Kentaro Hyakuno
Director, Executive Vice President & COO
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