Application Engineering and Customer Support jobs in United States
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Ventana Micro Systems · 2 months ago

Application Engineering and Customer Support

Ventana Micro Systems is a well-funded, early-stage start-up developing high-performance RISC-V CPU cores. They are seeking multiple application support roles to assist in the development of their innovative processors and subsystems, focusing on customer interaction and engineering support.

Application Specific Integrated Circuit (ASIC)ElectronicsInformation TechnologySemiconductorSoftware
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H1B Sponsor Likelynote

Responsibilities

Support the development of innovative RISC-V processors and subsystems
Interact with customers and provide an engineering interface to FAE teams
Understand customer workloads, debugging, and determining performance bottlenecks
Develop customer-facing documentation, application notes, release notes, user manuals and other collateral
Work independently across geographies with sales and FAE teams

Qualification

CC++ programmingLinux kernel internalsApplication engineeringGNU/LLVM tool chainCPU architecture knowledgeDebugging skillsCustomer interactionDocumentation developmentEnglish communicationProblem-solving skills

Required

Bachelor's or Master's degree in computer science or related engineering fields
8+ years of software development with C and C++ languages in a Linux in an embedded or server environment
Experience with application engineering and customer support roles – interacting with customers and providing an engineering interface to FAE (Field Applications Engineering) teams
Hands-on experience with customer interaction, understanding customer workloads, debugging, and determining performance bottlenecks
Programming experience with the Linux kernel internals, device drivers for multi-core SoCs, Linux networking and PCIe sub-systems
Experience with the GNU/LLVM tool chain and debuggers like GDB
Hands-on programming and debugging experience with board bring-up and BSP delivery
Knowledge of CPU architecture including CPU cores, caches, and memory sub-systems
Knowledge of hardware and motherboard design and server system features
Experience developing customer facing documentation, application notes, release notes, user manuals and other collateral
Ability to work independently across geographies with sales and FAE teams
Excellent problem-solving and debugging skills and good English communications skills, both verbal and writing

Preferred

Good understanding of CPU architecture, ARM or X86
Development experience with Virtualization and Hypervisors including KVM and QEMU
Hands-on implementation with writing new PCIe or ethernet drivers in Linux
Porting an existing driver from one architecture to a different one
Linux Kernel crash debug
How to add instrumentation to root cause the issue to a software or hardware bug
Linux Kernel performance optimization
Knowledge of perf, oprofile, flame graphs and getting visibility into performance bottlenecks

Company

Ventana Micro Systems

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Ventana delivers high-performance RISC-V CPUs with extensible instruction sets for cloud, data center, 5G, AI, and automotive markets.

H1B Sponsorship

Ventana Micro Systems has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (8)
2024 (8)
2023 (5)
2022 (7)
2021 (2)
2020 (6)

Funding

Current Stage
Growth Stage
Total Funding
$98.25M
2025-12-10Acquired
2022-08-15Series Unknown· $55M
2021-09-01Series B· $38M

Leadership Team

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Greg Favor
Co-Founder and CTO
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Company data provided by crunchbase