First Citizens Bank · 2 weeks ago
Systems Engineer III - Software Packager
United States
Full-time
Remote
Mid, Senior Level
$107K/yr - $165K/yr
6+ years expFirst Citizens Bank is one of the top financial services providers in the nation, recognized for customer satisfaction and stability. As a Systems Engineer III - Software Packager, you will be responsible for packaging and deploying desktop software, providing guidance to support teams, and creating custom reports while ensuring compliance with security standards.
BankingInsuranceLendingPaymentsWealth Management
Responsibilities
Create and modify software installation packages for macOS and Windows applications using industry-standard methods and tools (e.g., CM Task Sequences, Flexera AdminStudio, MSIX Packaging Tool, Advanced Installer, Jamf, InstallShield, PowerShell, etc.), ensuring adherence to enterprise standards and security protocols
Develop and maintain scripts and wrappers (e.g., PowerShell App Deployment Toolkit (PSADT), VBScript, PowerShell, Bash) for automating application installations and deployments
Implement and manage privilege elevation solutions for application deployments
Create and maintain accurate documentation of packaging processes and procedures
Coordinate with software owners, project team stakeholders and software packaging requestors to gather application packaging, testing & deployment requirements
Assist with the automated deployment of packaged software using tools like Microsoft Endpoint Configuration Manager (MECM/SCCM) and Jamf
Perform testing and validation of application packages to ensure functionality and compatibility across different macOS and Windows versions
Troubleshoot and resolve application and package-related issues, including deployment failures and compatibility problems
Provide support for desktop-related projects, including operating system upgrades, deployments, and patching
Ensure all application packages conform to established enterprise and industry security standards
Implement and maintain secure coding practices and integrate security testing into the development lifecycle
Regularly update and patch systems to address vulnerabilities and stay ahead of emerging threats
Adhere to strict access controls and the principle of least privilege, limiting access to critical systems and sensitive data
Work closely with other IT teams, including development, security, and operations, to ensure seamless software delivery
Communicate effectively with end-users and stakeholders to gather requirements, provide updates, and address concerns
Participate in incident response planning and execute recovery procedures in the event of security breaches
Qualification
Required
Bachelor's Degree and 6 years of experience in Systems engineer and systems programmer OR High School Diploma or GED and 10 years of experience in Systems engineer and systems programmer
Experience working on installation or application packaging teams in a large enterprise environment
Technical Skills:
Strong knowledge of MacOS and Windows Desktop Operating Systems
Extensive experience with application packaging tools and technologies (e.g., MSI, MSIX, Flexera AdminStudio, App-V, PowerShell App Deployment Toolkit (PSADT), PowerShell, etc.)
Proficiency in PowerShell for automation tasks, SQL queries, and creation of custom MECM reports
Familiarity with deployment tools like Microsoft Endpoint Configuration Manager (MECM/SCCM, Jamf Composer, Intune, BigFix, Ivanti Patch, Patch My PC, 1E-Shopping, etc
Solid understanding of Windows registry, PC security principles, and Group Policy Objects (GPOs)
Experience with troubleshooting desktop-related issues, including software and hardware problems, WMI & MECM client health issues
Soft Skills:
Excellent written and verbal communication skills, including the ability to communicate complex technical concepts to non-technical stakeholders
Strong analytical and problem-solving skills, with a methodical approach to troubleshooting
Ability to work independently and as part of a team in a fast-paced environment
Self-motivated, with a 'can-do' attitude and comfort working with ambiguity
Strong customer service skills and a customer-focused mindset
Preferred
Experience working in the banking or financial services industry is a plus
Experience with cloud technologies (e.g., Azure, AWS)
Knowledge & familiarity with SQL & NQL
Familiarity with Agile and Waterfall project management methodologies
Knowledge of network topology and security principles
Experience with enterprise applications specific to the banking industry
Knowledge of collaboration tools like Slack, Jira, or Confluence
Experience with DEX Platform (Nexthink, SysTrack, Titanium, etc.)
Company
First Citizens Bank
First Citizens Bank provides banking services, essential business and professional services, wealth management capabilities, and more.
10001+ employees
H1B Sponsorship
First Citizens Bank has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (126)
2024 (115)
2023 (249)
2022 (53)
2021 (12)
2020 (9)
Funding
Current Stage
Public CompanyTotal Funding
$33M2021-05-07Post Ipo Debt· $10M
2018-08-29Post Ipo Debt· $23M
1986-10-31IPO
Leadership Team
C
Craig Nix
Chief Financial Officer
Samantha Bureau - Johnson
SVP & Director, Customer Contact Center
Recent News
2026-01-06
2025-12-22
Company data provided by crunchbase