MatterHackers, Inc. ยท 3 months ago
Hiring Sales Associate (Remote USA or In-Person/Hybrid Lake Forest, CA)
Lake Forest, CA
Full-time
Onsite
Entry Level
$20/hr - $20/hr
1+ years expMatterHackers, the largest U.S. 3D printing retailer, is seeking a Sales Associate to join their rapidly growing sales team. The role involves interacting with customers, responding to inquiries, creating quotes, and collaborating with other departments to ensure exceptional customer experiences.
Retail
Responsibilities
Learning about the range of 3D printing and digital manufacturing products and solutions available via MatterHackers
Responding to customer inquiries via email and phone and making recommendations based on customer needs
Creating quotes for potential customers, managing the purchase order process, and accurately tracking completed transactions using HubSpot, HelpScout, and our own quoting system
Collaborating with other departments to ensure exceptional customer experiences
Assisting and receiving training from a generous and supportive team of Account Managers and Sales Associates
Greeting and assisting our showroom customers (by appointment), giving short and informative facility tours, establishing and maintaining relationships with clients, and following up for repeat business
Qualification
Required
Willingness and ability to work in-person in our exciting Lake Forest, CA office and showroom
Strong organization skills
Passion for helping businesses and educators
A desire to be part of an entrepreneurial team-oriented environment where flexibility and autonomy are required to thrive
Excellent communication skills, including writing and speaking (your cover letter is your best way to grab our attention!)
High degree of autonomy -- we empower you to make decisions and improve the company every day
Desire to delight, assist, and inform customers
Preferred
College Degree
Experience with (or eager to learn) HubSpot, Google docs, Helpscout, and Gmail
Bachelor's (Preferred)
Sales: 1 year (Preferred)
Benefits
401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Paid time off
Vision insurance
Company
MatterHackers, Inc.
MatterHackers is the largest 3D printing retailer in the U.S. that's on a mission to make 3D printing easier and more accessible for everyone.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Lars Brubaker
CEO
Mike Hulse
Chief Financial Officer
Company data provided by crunchbase