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Avanath Capital Management, LLC · 11 hours ago

Community Manager

2031 Orange Ave, Costa Mesa, California 92627

Full-time

Onsite

Senior Level

$32/hr - $34/hr

5+ years exp

Avanath is a top property management company focused on providing affordable housing for the workforce. The Community Manager oversees the community's operations, ensuring resident satisfaction and efficient management while fostering relationships with residents and staff.

Commercial Real EstateReal Estate

Responsibilities

Ensure a positive experience for the entire resident life-cycle - from move-in to move-out

Implement system for providing all necessary services to residents, including the immediate acknowledgement and prompt action to correct complaints

Serve as advocate for residents by effectively communicating concerns to senior leadership

Function as a resource center for residents on all things that affect and may disturb their community-living experience

Responsible for all resident events and retention programs

Refer residents as necessary to appropriate services and agencies that offer assistance

Maintain a secure confidential file for each resident

At all times, must understand the current financial health of assigned community by regularly reviewing community budget comparison

Produce financial growth or gains for the community through marketing and leasing new and turnover residential units, as well as additional lines of revenue

Manage and execute all budgets, rent rolls, projections and occupancy goals

Implement a system to achieve 0% rent delinquency

Prepare and produce monthly reports and financials in an accurate and timely fashion

With Regional Manager, prepare Property Annual Operating Budget

Prepare and submit subsidy vouchers (when applicable)

Oversee large capital projects and communicate between multiple departments (when applicable)

Challenge all team members to achieve higher levels of performance by establishing and communicating immediate and long-term goals

Coordinate and oversee on-site operations including budget implementation, compliance matters, vendor relationships, contractor workmanship, rent collections, accounts payable, etc. to ensure smooth operations of the property

Promote high-performing team execution through regular feedback, training and development

Empower collaboration and inclusivity, building trust and transparency

Demonstrate effective communication skills and help ensure active communication with residents, community, agencies, owners and team members

Regularly assess employee performance through on-the-spot feedback and the performance review process

Recognize team members when performance has met or exceeded company expectations; manage poor performing team members by establishing clear expectations

Respond to any team member’s concern, maintenance condition, resident problem, breach of security, and/or emergency

Create and supervise the schedules of all personnel to ensure maximum operational efficiency

Ensure the community's curb appeal is immaculate at all times

Conduct all business in accordance with company policies and procedures, Fair Housing, Americans with Disabilities Act, and all other laws pertaining to the apartment industry

Meet compliance and eligibility requirements as established by the appropriate local, state and/or federal agencies

Ensure proper procedures are followed as detailed in the employee and management handbooks

Respond to any potential housing violations and liability concerns regarding the community

Seek approval and guidance from the Regional Manager within specified parameters

The incumbent in this is classified as essential staff and is expected to report to work and adhere to all safety and business protocols

Frequent sitting and walking

Travel within the region and to other business offices and events via airline, trains and automobiles

Repetitive use of computer, keyboard, mouse, and phone

Reading, comprehending, writing, performing calculations, communicating verbally

May work in an elevated site, may walk on uneven ground

Occasional squatting, bending neck/waist, twisting neck/waist, pushing, and pulling

Qualification

Property management experienceHousing Assistance Payment knowledgeLeadership experienceMicrosoft Office proficiencyInterpersonal communicationActive listeningProfessional presentationConflict resolution

Required

5-7 years of experience in the property management industry

2+ years of experience as a community/property manager

Demonstrated ability to diffuse and respond to resident concerns, avoiding escalation

Proven effective and efficient leadership experience

Knowledge of Housing Assistance Payment (HAP) Program qualifications required

Strong interpersonal, verbal and written communication skills

Capacity to interact effectively with senior executives

Ability to work well under time and other constraints

Professional presentation and appearance

Familiarity and ability with Microsoft Office (Word, Excel, PowerPoint), internet and email

Benefits

Comprehensive Benefits – health, dental & vision, 401(k), personal time off, paid holidays and more!

Company

Avanath Capital Management, LLC

Avanath Capital Management is a private real estate investment manager generating attractive risk-adjusted returns through current income and capital appreciation from its investments.

Founded in 2008

Irvine, California, USA

201-500 employees