Qualtrics · 1 week ago
XM Strategist - Enterprise Healthcare (Payor, Provider & Life Sciences)
United States
Full-time
Hybrid
Senior Level
$179K/yr - $194K/yrQualtrics is a leader in Experience Management, serving over 18K clients globally. The XM Strategist for Enterprise Healthcare will enhance sales teams with Experience Management expertise through client engagements and focus on key deals to improve closure times and win rates.
ConsumerData IntegrationMarket ResearchSaaS
Responsibilities
Enhance our sales teams with their Experience Management expertise through client engagements, including executive coaching and workshops
Focus on key deals and strategic accounts to improve closure times, increase deal sizes and win rates
Serve as a presales advisor in key XM areas across our portfolio
Expect 70% of your time to be client-facing, while the other 30% focuses on internal workstreams key to our HLS go-to-market strategies
Involve in cross-functional tasks like solution enablement, product input, content generation, analyst relationship contributions, event attendance, and account-based marketing efforts
Work directly with sales teams pursuing key deals across quarters and years
Engage with select existing customers who have the potential to act as flagship advocates and are wanting to significantly expand their license within or across XM categories
Act as a support / guide to the service delivery teams (internal and ecosystem) in key flagship accounts and as a trusted advisor to the C-suite / budget holders of our most valued customers
Influence go-to-market strategy for XM: Provide guidance to the PMM team on product positioning and messaging, competitive intelligence and key trends influencing how we position and grow
Provide guidance to the teams responsible for unlocking barriers to growth in this market (e.g. accessibility, security, procurement frameworks) and work with these groups to proactively address critical issues
Provide guidance on thought leadership content to help build our brand in market. Be a visible, strategic thought leader at our most strategic customer events
Qualification
Required
College degree in a related field (e.g., Psychology, Business, Social Sciences, Economics, etc.); graduate degree preferred
Experience working in or with enterprise teams owning CX, EX, or MR functions within name-brand organizations
Experience consulting on the design and implementation of Experience Management (XM) programs—Customer, Client, or Employee
Demonstrated oversight, ownership, or leadership of Experience Management or related programs within industry organizations, beyond consulting roles
Strong knowledge of survey and assessment design, change management consulting, and quantitative or qualitative data analysis
Solid understanding of industry trends with the ability to clearly articulate insights to non-experts
Proven ability to persuasively communicate complex concepts at the highest organizational levels and build relationships with strategic decision-makers
Benefits
Qualtrics Experience Program - A bonus each year for an experience of your choosing
Medical, dental, vision, life and disability
401(k) with match
Paid time off
A wellness reimbursement
Mental health benefits
An experience bonus
Company
Qualtrics
Qualtrics is a single system of record for all experience data, managing customer, product, employee, and brand experiences on one platform.
Founded in 2002
5001-10000 employees
H1B Sponsorship
Qualtrics has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (99)
2024 (61)
2023 (53)
2022 (111)
2021 (86)
2020 (52)
Funding
Current Stage
Public CompanyTotal Funding
$1.4B2023-06-28Private Equity
2023-06-28Debt Financing· $1B
2023-03-12Acquired
Leadership Team
Brian Stucki
President & COO
JoCee Porter
Software Engineer
Recent News
Fierce Healthcare
2025-12-22
Company data provided by crunchbase