UCG | Unified Consultants Group, Inc. · 4 months ago
Customer Service & sales Representative
FARMERS BRANCH, TX 75244
Full-time
Onsite
New Grad, Entry Level
$15/hr - $20/hrUnified Consultants Group, Inc. is dedicated to fostering growth and optimizing performance for their clients. They are seeking a Customer Service & Sales Representative to communicate with customers, process requests, and provide solutions to ensure a great customer service experience.
Management Consulting
Responsibilities
Receive a high volume of inbound calls and emails
Identify the reason for the customer’s call, collect relevant information, and provide solutions
Refer to premade scripts for a variety of customer service topics
Use best practices in customer service techniques to develop rapport and build relationships with customers
Document all customer interactions
Meet personal and team quotas
Attend trainings to maintain up-to-date skills and knowledge
Qualification
Required
High school diploma/GED
Previous experience as a Customer Service Representative or in a similar role is preferred
Comfortable using computers and customer management software
Excellent phone and verbal communication skills
Understanding of active listening techniques
Ability to work well under pressure
Highly organized with the ability to prioritize projects and manage time effectively
Benefits
Bonus based on performance
Competitive salary
Opportunity for advancement
Training & development
Competitive Compensation
Paid Time Off
Career Growth Opportunities
Company
UCG | Unified Consultants Group, Inc.
Unified Consultants Group provides sales and marketing solutions for leading fortune 100 companies.
Founded in 2024
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase