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Moody's Corporation · 2 weeks ago

Associate Director - Client Relations Actuary

New York, NY

Full-time

Onsite

Mid, Senior Level, Lead/Staff

$118K/yr - $172K/yr

5+ years exp

Moody's Corporation is a global leader in ratings and integrated risk assessment, focusing on transforming how the world sees risk. They are seeking an Associate Director - Client Relations Actuary to serve as a strategic partner for key insurance clients, leveraging actuarial expertise and product knowledge to drive solution adoption and enhance client relationships.

Financial Services

H1B Sponsor Likely

Responsibilities

Serve as a strategic, proactive partner for key insurance clients, leveraging deep actuarial and AXIS product knowledge to become a trusted advisor

Serve as the primary post-sales point of contact for a portfolio of AXIS clients, developing and executing tailored engagement plans to drive solution adoption

Develop and maintain trusted partnerships with a wide range of stakeholders, from day-to-day users to key decision-makers

Coordinate and deliver Quarterly Business Reviews (QBRs), demonstrating the value of our solutions and aligning on strategic priorities to ensure retention and growth

Serve as the voice of the customer internally, channeling client feedback to Product Management and R&D to influence the product roadmap

Partner closely with Sales and Product Specialists on account planning, renewal strategies, and identifying expansion opportunities (upsell/cross-sell)

Support pre-sales activities, including needs analysis, tailored product demonstrations, and onboarding guidance for prospective client trials

Document all significant client interactions, discussions, and resolutions in our CRM system (e.g., Gainsight/Salesforce)

Qualification

Actuarial experienceAXIS Actuarial SystemLife insurance knowledgeClient-facing experienceCommunication skillsInterest in AI systemsFSA designationProblem-solvingTeam collaboration

Required

At least 5-7 years of actuarial experience in the life insurance industry is required to serve as a credible, trusted advisor to clients

A minimum of 3-5 years of hands-on experience with the AXIS Actuarial System is essential to provide deep product knowledge and support

Prior experience in a strategic, client-facing role (e.g., Customer Success, Consulting) is highly desired to manage and deepen relationships with key accounts

A strong understanding of life insurance/annuity products, regulatory requirements, and ALM strategies is necessary to align our solutions with client business objectives

Demonstrated ability to build and maintain trusted relationships with stakeholders at all levels, from technical users to business executives

Excellent interpersonal, written, and verbal communication skills are required to present complex technical concepts clearly and effectively

A pragmatic and strategic approach to problem-solving and the ability to work collaboratively in a team environment while also operating independently

The ability to travel to client sites as required (approximately 10 to 25%)

Interest in exploring agentic AI systems and a willingness to develop awareness of responsible AI practices, including risk management and ethical use

Bachelor's degree required

Preferred

Preference will be given to individuals with knowledge in multiple AXIS modules

Society of Actuaries FSA designation or equivalent is strongly preferred

Benefits

Medical

Dental

Vision

Parental leave

Paid time off

A 401(k) plan with employee and company contribution opportunities

Life

Disability

Accident insurance

A discounted employee stock purchase plan

Tuition reimbursement

Company

Moody's Corporation

Glassdoor3.8

In a world shaped by increasingly interconnected risks, Moody’s helps customers develop a holistic view of these risks to advance their business and act decisively.

Founded in 1970

New York, New York, US

10001+ employees

http://www.moodys.com

H1B Sponsorship

Moody's Corporation has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (121)

2024 (120)

2023 (88)

2022 (112)

2021 (92)

2020 (64)