Four Seasons Hotels and Resorts · 1 day ago
Reservations and Communications Agent
Teton Village, WY
Full-time
Onsite
New Grad, Entry LevelFour Seasons Hotels and Resorts is a luxury hospitality company dedicated to creating exceptional guest experiences through a world-class employee experience. The Reservations and Communications Agent is responsible for accurately executing room reservations, addressing guest needs, and utilizing the hotel’s systems to manage bookings effectively.
HospitalityHotelLeisureRental PropertyTravel
Responsibilities
The Agent is part of the Reservations Team who is responsible for ensuring the accurate execution of room reservations for our guests
Complete room reservations for any given time period knowing what types of accommodations, rates and special services are available
Ability to properly code all reservations as to the rate type, source, travel agent, and special requests
Reason what a potential guest is looking for in room accommodations and participate in problem solving situations while keeping the Reservations Manager well informed
Utilize the guest recognition program to ensure maximum accuracy and recognition
Utilize the computer system in retrieving, updating and inputting room reservations
Perform other tasks or projects as assigned by hotel management and staff
Qualification
Required
Must be willing to work a flexible schedule in order to accomplish all major responsibilities. This may include some evenings, weekends and holidays
High attention to detail and customer service skills
Candidates must have excellent personal presentation and interpersonal skills
Clear and welcoming speaking voice
Fluent English required
Successful candidate must possess legal work authorization in the United States
Benefits
Discounted housing available
Employee Travel Program!
Medical, dental and vision insurance for you and your family
5 Weeks PTO
Retail, spa and F&B discounts
Free Employee Cafeteria meals
Free uniform dry cleaning
Discounted/transferable ski passes
Free ski storage
Company
Four Seasons Hotels and Resorts
Four Seasons is an operator of a chain of hotels, resorts, and residence clubs.
Founded in 1961
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$579MKey Investors
CanAm EnterprisesJPMorgan Chase & Co.
2025-09-24Undisclosed· $162M
2025-09-24Debt Financing· $417M
2007-02-12Private Equity
Leadership Team
Alejandro Reynal
President and CEO
Sudhakar Veluru
CIO / CTO
Recent News
Canada NewsWire
2025-12-10
2025-12-10
Company data provided by crunchbase