Touro University · 3 months ago
Lab Coordinator
Touro University is a prominent institution, and they are seeking a Lab Coordinator for their clinical site in Albuquerque, New Mexico. This role involves coordinating daily lab operations, providing customer support, and assisting in the daily functions of on-site dental clinics.
Higher Education
Responsibilities
Verify financial and faculty approval
Print Prescription from Axium and place in lab box
Pack case and have ready for pick up/ ship out
No cases should sit in lab office for more than 24 hours except for Friday cases
Follow up with lab for return dates (check email from lab)
Follow up with students and CPL when the case needs additional information (emails to and from lab directors)
Receive the cases, update the status in Axium and inform the students, CPL and PCC that the case arrived
Remove invoice from the bag/ box and add information into Axium
All received cases must be entered prior to the end of day
Patient Care Coordinator Front Desk Duties:
Perform check-in, update demographics, verify phone number and emails, collect and upload patient dental insurance information and verify dental eligibility when needed
Collect outstanding balances, screening and emergency fees
Upload Dental symphony or paper registration form when is needed
Update scheduled patient appointment's status to indicate cancelled or no-show appointment
Upload medical clearance or any fax received for patient into chart and notify PCC
Check emails, voicemails and respond to them in a timely fashion (same day)
Promote hospitality and respect for all patients, students and faculty
Schedule rideshare transportation for patients when required
Answer phones as needed
Safeguard patient privacy and confidentiality
Perform other duties assigned in support of clinic operations and patient care services as needed
Qualification
Required
High school diploma or equivalent (GED) required
General administrative duties required
Proficiency in Microsoft Office Suite including Word, PowerPoint, & Outlook required
Strong attention to details required
Effectively manage and organize daily tasks, independently and with a team, while balancing multiple projects and meeting deadlines required
Accuracy and productivity in completing tasks required
Customer service ability to work as part of a team required
Demonstrated ability to develop positive and cooperative relationships with students, faculty, and colleagues required
Demonstrated proficiency in communication (written and verbal) required
Accurate data entry skills experience with AxiUm, computer program entry is desirable
Adherence to confidentiality, state, federal, and HIPAA laws and guidelines with regards to patient's records
Must be available for work during the hours assigned for student instruction and practice development
Preferred
Experience in a dental office strongly preferred
Company
Touro University
Touro University is a Jewish-sponsored independent institution of higher and professional education.
H1B Sponsorship
Touro University has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (11)
2024 (5)
2023 (8)
2022 (1)
Funding
Current Stage
Late StageLeadership Team
Recent News
2025-09-19
Company data provided by crunchbase