Kharon · 3 months ago
Deal Desk Manager
Denver, CO
Full-time
Onsite
Mid Level
$120K/yr - $140K/yr
4+ years expKharon is a highly disruptive organization focused on navigating global security threats and international commerce. They are seeking a full-time Deal Desk Manager to support the Revenue Operations team by processing sales opportunities, managing commission payouts, and collaborating with various teams to refine processes and improve systems.
AnalyticsBusiness IntelligenceComplianceRisk Management
Responsibilities
Process all closed Sales opportunities and orders daily to ensure accuracy and completeness. Reconcile signed order forms against Salesforce opportunities and quotes to verify consistency in pricing, products, and terms
Responsible for calculating, validating, and processing monthly commission payouts for the Sales Team based on compensation plans and performance metrics. You will collaborate with Sales, Finance, and RevOps to ensure accuracy, timeliness, and transparency in earnings
Review, validate, and process monthly Sales reports from resellers. Quote, Opportunity and order line accuracy to be confirmed, ensuring clean handoff for downstream teams
Partners with Revops to maintain, troubleshoot and streamline Salesforce CPQ to support approvals, quoting, pricing accuracy, and reporting, ensuring compliance with business strategies
Manage SKU and price book configurations within Salesforce. Ensure all product offerings are accurately reflected, priced, and structured for quoting and order management. Will support product launches, update pricing models, and ensure operational compliance across systems
Collaborate with sales, finance, and operations teams to refine processes, gather requirements, and implement process and system improvements that align with company goals and support a SaaS Sales team
Create deal desk processes, approval workflows, and escalation paths
Track and analyze deal performance metrics (e.g., discounting trends, SKU usage, approval times, close rates). Share and present quarterly insights with CRO and FinanceProvide feedback loops to leadership on recurring issues or deal bottlenecks
Qualification
Required
4–6 years of experience in Deal Desk, Revenue Operations, or Sales Operations roles
Bachelor's degree in Business, Information Systems, Computer Science, or a related field
High attention to detail for financial accuracy, data integrity and contractual language compliance
Excellent understanding of SaaS pricing, contracting, and revenue processes
Strong analytical and Excel/Sheets skills (experience with vlookup, pivot tables, index/match formulas) with an ability to translate data into insights
Exceptional communication and stakeholder management skills across functions
Excellent problem-solving and troubleshooting abilities for user issues and system enhancements
Strong collaboration and communication skills to work effectively with sales, finance, and operations teams
Preferred
Salesforce Administrator Certification (ADM-201) is a plus
Certifications such as Advanced Administrator, Platform App Builder, or CPQ Specialist is a plus
Familiarity with Agile or Scrum methodologies for system updates and enhancements is a plus
Benefits
Fully sponsored medical, dental, and vision
FSA program for both medical and dependent care
401k + Roth with matching and immediate vesting
Paid time off + 11 paid holidays
Company
Kharon
Network intelligence at the nexus of global security + international commerce
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Joshua Shrager
Executive Vice President
Recent News
2025-12-16
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2025-10-15
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