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Volvo Car USA · 3 months ago

Customer Service Representative

United States

Full-time

Remote

New Grad, Entry Level

$26.32/hr - $35.64/hr

Volvo Car USA is seeking a dedicated and enthusiastic Customer Service Representative to join their team. In this role, you will be the first point of contact for customers, providing exceptional support and assistance through various channels while maintaining professionalism and courtesy.

AutomotiveManufacturingTransportation

H1B Sponsor Likely

Responsibilities

Ensure that all customers and prospective customers are greeted and assisted in a prompt and professional manner

Clean workspace, this is the first point of contact our customers have with our facility

Effectively manage all incoming phone calls, walk-in business, and written correspondence, and direct such matters to the appropriate person or department

Provide clerical and administrative support to the General Managers and Service Advisors

Handle receivables, payables, entry of information into the accounting system and various spreadsheets and balance month end statements

Perform other related duties as assigned

Qualification

Customer service skillsAnalytical skillsMultitasking skillsTyping efficiencyAttentivenessPatienceInterpersonal skillsProblem-solving skillsOrganizational skills

Required

Interpersonal and customer service skills

Analytical and problem-solving skills

Multitasking and organizational skills

Ability to answer a high volume of calls and/or emails daily

Attentiveness and patience

Competence in typing efficiently while engaging with customers

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Group Life Insurance

Disability Insurance

401k Retirement Plan with match

Referral Bonus (“Cash From Crash”)

5 Paid Holidays

Company

Volvo Car USA

Volvo Car USA is a manufacturing company that focuses on producing cars.

Founded in 1956

Mahwah, New Jersey, USA

501-1000 employees

https://www.volvocars.com/us

H1B Sponsorship

Volvo Car USA has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (11)

2024 (17)

2023 (25)

2022 (32)

2021 (21)

2020 (14)