The Fresh Air Fund · 3 months ago
Development Associate (Full-Time)
The Fresh Air Fund is a youth development organization providing transformative outdoor experiences for New York City children from underserved communities. The Development Associate supports the department in administrative and operational roles, ensuring accurate donation processing and donor relations management.
Civic & Social Organization
Responsibilities
Responsible for accurately entering donation and donor information into the Salesforce NPSP donor database; processes gifts that come via credit card, checks and the external caging operation
Ensure donors are acknowledged in a timely and accurate manner by producing and executing acknowledgment letters
Provide administrative support to the Development Team, including managing the Development team calendar, coordinating cross-departmental meetings, prepping materials for internal and external meetings, preparing donors invoices, managing vendor invoices for events, maintaining order in the development and events supply closets and other administrative tasks as needed by team members.; Serve as back-up to Executive Assistant for phone and other needs for Chief Executive Officer
Conduct Prospect Research using The Fund’s subscribed research tools and publicly available information, create profiles of current and potential donors as well as briefing materials to support the Major Gifts program
Actively participate in planning meetings for Fresh Air Fund Benefits, as well as other events and meetings generated by Development/ Special Events and the organization as a whole, participate as a key staff member in execution of all events
Support monthly, quarterly, and annual reconciliation with Finance team
Continually seek improvement in systems and processes to ensure information is being captured accurately and efficiently. Maintain and update database procedure instructions as needed
Provide excellent customer service by addressing donor concerns via phone and email
Support donor and Board events in NYC and at The Fund’s camp as necessary. Ability to work occasional evenings and weekends for events
Other support and projects as needed to assist the Development team and The Fresh Air Fund
Qualification
Required
College degree; experience working in an office setting; experience working in a non-profit development office a plus
A commitment to and enthusiasm for The Fresh Air Fund's mission and work
Excellent technology skills; strong experience with Microsoft Excel required; experience with Customer Relationship Management (CRM) - Salesforce preferred
Strong writing, copywriting, proofreading and editorial skills
Comfort with and ability to learn new systems and technology quickly and seek improvements and efficiencies
Excellent interpersonal skills; able to represent The Fund well via phone and email
Excellent organizational skills with strong attention to detail
Strong writing, copywriting, proofreading and editorial skills
Team player who is eager to collaborate within the department and across the organization
Ability to handle pressure with grace and diplomacy; able to anticipate problems and present solutions quickly
Excellent problem-solving ability; comfortable with researching solutions independently to provide best options to key stakeholders
Ability to effectively juggle multiple tasks and priorities while communicating progress
Benefits
Medical, dental and vision insurance
Flexible spending accounts
Commuter benefits
Employer and employee retirement contribution plans
Company
The Fresh Air Fund
Since its founding in 1877, The Fresh Air Fund, an independent, not-for-profit youth development organization, has provided free life-changing summer experiences in the outdoors to more than 1.8 million children from New York City’s underserved communities.