Catholic Charities Boston · 4 months ago
Program Manager Substance Use Disorder Services
275 West Broadway, South Boston, MA, US
Full-time
Onsite
Mid, Senior Level
$65K/yr - $68K/yr
3+ years expCatholic Charities Boston is dedicated to providing behavioral health services, and they are seeking a Program Manager for their Substance Use Disorder Services. The role involves overseeing the day-to-day operations of the SUD outpatient program, ensuring compliance with regulations, providing clinical supervision, and developing community outreach strategies.
CharityNon ProfitSocial
Responsibilities
Responsible for the day-to-day operations of the program including referrals, waitlists, resource management, and staff compliance
Responsible for program compliance with all BSAS and DPH regulations. Update policies to reflect BSAS requirements as changes arise
Assist Staff Psychiatrist with random drug screen protocol, respond to client requests, provide case management and resources
Facilitate staff training and participate in appropriate professional development sessions, ensure that staff training meets agency and regulatory requirements
Provide clinical supervision to SUD therapists and Peer Support Specialists. Comply with DCF contract requirements
Establish and staff outpatient SUD therapy groups
Develop and implement strategies for marketing the program to the community, including identifying target populations and creating outreach materials. Monitor the effectiveness of outreach efforts
Complete own program, regulatory, and agency documentation, oversee compliance with program, agency, and regulatory documentation by employees
Coordinate HIV/AIDS, Viral Hepatitis prevention and counseling, and attend all regional PAC-Net meetings
Maintain boundaries and confidentiality and comply with strict HIPAA guidelines relating to individuals with substance addiction disorders
Oversee the collection, analysis, and reporting of program data to monitor performance metrics, track client outcomes, and support continuous improvement. Ensure accurate and timely reporting to stakeholders and regulatory bodies
Coordinate staff schedules to ensure adequate coverage and manage resource allocation for program operations. Address staffing needs and monitor workload balance to optimize efficiency
Maintain accurate client records and ensure that documentation is consistent with program and regulatory standards
Assist in the preparation of grant proposals and reports, ensuring compliance with funding requirements. Track grant deliverables and timelines and support the acquisition of additional funding sources to sustain program operations
Monitor and track program outcomes to ensure alignment with organizational goals
Provide administrative support to the Clinic Director and other leadership staff. Organize meetings, prepare reports, manage correspondence, and ensure smooth day-to-day operations of the program
Work is performed in an office, clinic and community setting
Attendance at meetings and trainings as required
Local travel to perform the functions of the position
Other related responsibilities as assigned
Qualification
Required
Independently licensed (Ph.D., LICSW, LMHC, LMFT, LADC-1)
A master's degree in social work, mental health counseling, or related field with a minimum of 3 years post graduate experience in mental health and substance abuse disorder treatment
Prior supervisory experience with proven ability to provide team management
Competency in various substance addiction treatment pathways and understanding of medication-assisted treatment
Experience establishing connections with local agencies and providing resources to clients
A desire to grow the capacity and services of the program
Strong organizational skills, attention to detail, and time management
Interest and ability to work as a member of a team and independently
Knowledge of Microsoft Office Suite and Internet skills including use of remote technology
Strong communication, administrative, and computer skills with knowledge of Microsoft Office Suite, Outlook and Zoom, including other electronic platforms
A valid driver's license for local travel
Must be able to push, pull and/or lift up to 25 pounds
Benefits
403(b) savings plan
Generous time off
Company
Catholic Charities Boston
Our mission is to welcome and serve, with compassion and respect, all those in need by providing life's necessities, education, and advocacy to move families towards self-sufficiency.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Jennifer Mendelsohn
Advising CFO
Leah Sullivan
Chief Financial Officer
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