Hover-Davis ยท 3 months ago
Technical Trainer III
Conklin, NY
Full-time
Onsite
Mid Level
$74K/yr - $84K/yr
4+ years expUniversal Instruments is a global leader in the design and manufacture of advanced automation assembly equipment. This role seeks to enhance and deliver product training to internal employees and external customers, focusing on training objectives, content updates, and evaluating trainees' performance.
ElectronicsManufacturing
Responsibilities
Implements Universal product training courses and product support solutions, with a combined focus on electrical, mechanical, and software aptitude according to design standards
Assists in driving the product development processes, product support planning, and defines training deliverables
Monitors product changes and continually improves knowledge and skills
Maintains Universal Product Trainer Certifications for each assigned course
Develops assigned course materials to ensure effective training with input from leadership, product trainers, customers, and subject matter experts
Communicates significant issues and course changes to the appropriate department and personnel
Maintains and assists with upkeep of classroom, lab, and equipment to ensure that all are in working order to fully support delivery of training
Supports eLearning team and Instructional Designers with development of interactive web modules
Measures student satisfaction through review of student survey data and verbal feedback
Performs other job-related duties as required
Qualification
Required
Ability to understand and interpret detailed documents, schematics, and technical drawings
Clear communication with colleagues and in giving presentations
Willingness to travel to customer sites or technical conferences may occasionally be required (<5%)
Preferred
Bachelor's degree in a relevant technical field with 4+ years of relevant experience
Technical certifications in basic electronics
Technical training experience within UIC automation machinery, or equivalent equipment
Relevant Associate degree with 6+ years, or HS Diploma with equivalent experience
Detail oriented, independent performer with a passion for customer service excellence
Able to analyze complex technical information and identify the underlying concepts, which can be used to facilitate learning
Benefits
Robust Benefits
Company
Hover-Davis
Hover-Davis is an electric multi-pitch tape feeders revolutionized the tape feeding industry
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase