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Winmark – the Resale Company · 2 hours ago

New Store Development Manager

Plymouth, MN

Full-time

Hybrid

Entry, Mid Level

2+ years exp

Winmark Corporation is a nationally recognized franchisor of various resale brands. As a New Retail Store Development Manager, you will support franchisees in opening new resale retail stores and provide training and operational guidance to ensure successful store openings.

E-CommerceEducationRetail

Hiring Manager

Jenna Anderson

Responsibilities

Travel pre-opening to franchisee stores to ensure standards are met. Provide consultation on issues related to the used buy process, inventory quality and pricing, product mix, merchandising, pre-opening advertising, staff hiring and training, reviews business plans, and all other operational areas. Return to stores at time of opening and assist through opening day/s

Conduct virtual visits with franchisee stores to provide consultation related to the used buy process, inventory quality and pricing, product mix, merchandising, pre-opening advertising, staff hiring and training, reviews business plans, and all other operational areas

Provide timely reporting of franchisee store activity to training department. Reporting includes inventory levels, category mix and marketing metrics as well as keeping staff informed of problem areas and special needs

Enter detailed information in CRM software system on all new store development activity and provide regular updates and communications with training, marketing and operations staff regarding store opening, transfer, relocation and expansion store events via documentation of phone calls and store visits

Review and update existing training programs and tools to ensure a smooth and successful path to store openings, and franchisees attain the necessary knowledge and skills for effective running of their business. Assist in the creation, development, and implementation of new training programs and modules that align with Winmark objectives and strong franchisee business operations

Provide training during Resale University 101 and 201 training weeks, by covering aspects of store operations including but not limited to the buying used process, inventory management, vendor relations, marketing, merchandising, employee management

Provide assistance with special projects and department priorities (i.e. real estate, conference planning, workshop development, and training video creation)

Promote Winmark philosophies by establishing effective support programs and fostering productive work relationships with franchisees, vendors, and other third-party affiliates, as well as serve as a liaison between the various departments within the corporate office and franchises

Qualification

Retail operations experienceTraining program developmentInventory managementMicrosoft Office proficiencyCommunication skillsOrganizational skillsTime managementInterpersonal skills

Required

4-year degree preferred in business management or related field

2+ years' experience in retail operations. Experience with customer experience, inventory management, merchandising is required

Proficiency with Microsoft Word, Excel, PowerPoint and other desktop applications

Excellent written and oral communication skills required along with abilities to present to and train small to medium groups

Must display a high degree of professionalism and ethical standards, using confidentiality, tact and diplomacy in all interactions with franchisees

Strong organizational, program development and time management skills with attention to detail

Ability to work independently, as position travel requirement is at least 50% based on store opening schedules

Must have valid driver's license and be 22 years of age for car rental purposes

The nature of this role requires standing for long periods of time when training or traveling, and lifting and stretching while at stores

Stationary position requiring approximately 6 hours per day at a desk and computer terminal when at the office

Must be able to stand for lengthy periods of time 8-10 hours when training and visiting franchisees

Lifting not to exceed 50 lbs. unassisted

Activities include bending, reaching, sitting, walking, repetitive motions, talking, hearing, and visual acuity requirements conducive to retail office environment

Not substantially exposed to adverse environmental conditions

Preferred

Assistant Store Manager, Key Holder, Team Lead experience is preferred

Company

Winmark – the Resale Company

Focused on sustainability and small business formation, Winmark – the Resale Company®, (Nasdaq: WINA), is the leading multichannel retailer in the resale industry.

Founded in 1988

Minneapolis, Minnesota, USA

51-200 employees