Massimo Zanetti Beverage USA · 11 hours ago
QA Manager
Massimo Zanetti Beverage USA is a company focused on quality assurance and food safety for a variety of food products. The QA Manager will oversee the quality assurance functions, ensuring product safety and quality from raw materials to finished goods while leading a team of QA supervisors.
Food & Beverages
Responsibilities
Overseeing the development, implementation, review, and maintenance of the SQF system, including food safety and food quality fundamentals, and updating all SQF documents, manuals, procedures, and forms
Owning and taking appropriate action to ensure the integrity of the SQF system
Communicating to relevant personnel all essential information to ensure the effective implementation and maintenance of the SQF system
Serving as the central driver for all SQF requirements
Maintaining a library of all SQF documents and requirements
Managing ongoing audits of SQF Policies and Procedures
Planning, implementing, and conducting annual audits of each department to ensure SQF compliance
Maintaining and updating training documentation
Assisting with the management of HACCP, GMPs, and the new product specification system
Supporting and assisting with Lean Manufacturing and Six-Sigma
Formulates and maintains quality assurance objectives for our Retail, Foodservice, and Gourmet/Contract businesses to ensure quality goals are met
Develops and implements methods and procedures for monitoring work activities to include weight control, moisture, degree of roast, and caffeine analysis, as well as assists in sanitation, overall food quality, and food safety programs
Facilitates all food safety and quality related audits for the facility
Manages, plans, coordinates, and directs the quality assurance technicians designed to ensure continuous production and service consistent with established quality standards
Interfaces with key customers and their quality teams relating to compliance standards
Supervises the development and analysis of statistical data and specifications to determine present standards and establish proposed quality and reliability expectations
Utilizes quality data to drive improvements in the operation
Manages the overall plant sanitation and food safety programs; therefore, a strong knowledge of GMPs, labeling laws, HACCP, GFSI certification requirements, as well as Six Sigma and Lean Manufacturing expertise is required
Processes and assists in sampling for sales / customers
Manages and assists with customer complaints and/or questions relating to MZB-USA’s brands, private label, and foodservice; assists with customer letters and product samples when needed
Participates in cupping finished product
Qualification
Required
BS/BA degree in Food Science, Biology, Chemistry, or related field required
Minimum 5-7 years of experience in managing a quality assurance function inside a food and beverage, flavor house, or pharmaceutical manufacturing environment
SQF, Six-Sigma, and Lean Manufacturing experience required
PCQI and HACCP Certifications required
Excellent verbal and written communication skills needed
Strong leadership skills a must
Must have excellent organizational and interpersonal skills, with the ability to prioritize work, meet deadlines, and work well managing many priorities
Must have Microsoft Office proficiencies, with the ability to create pivot tables (Excel) and PowerPoint presentations
Able to work independently, as well as maintain collaborative and constructive working relationships with people at all levels of the organization (inside and outside of the company)
Must also be able to walk long distances in factory, non-climate-controlled setting
Some travel may be involved
Company
Massimo Zanetti Beverage USA
As one of the largest coffee roasters in North America, Massimo Zanetti Beverage USA is Coffee Complete™ providing comprehensive solutions for the home, workplace, and foodservice.