Research Services Asst jobs in United States
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University of Saint Mary · 1 day ago

Research Services Asst

The University of Saint Mary is a Roman Catholic, liberal arts university located in Leavenworth, Kansas. They are seeking a part-time Research Services Assistant who will provide reference, circulation, and resource sharing services to patrons while ensuring excellent customer service to students, faculty, staff, and visitors.

Higher Education

Responsibilities

Ensure a positive organizational image by providing courteous, friendly, and efficient customer service to all visitors, students, faculty, and staff, including greeting visitors and routing to appropriate individuals
Provides reference assistance to patrons in the use of the online catalog, databases, and other basic reference tools in both print and electronic formats. This position is expected to give basic guidance in the use of library resources but not to have the expertise of a professional reference librarian. Complex questions must be referred to or answered in collaboration with the Director of the Keleher Learning Commons
Responsible for basic circulation services, including but not limited to, assisting student assistants and patrons with circulation procedures and systems
Works closely with the Director of the Keleher Learning Commons to provide training and supervision of student assistants. This includes day-to-day supervision of the student assistants, overseeing stack maintenance and shelving of library materials. The position reports attendance or other performance concerns related to the student assistants to the Learning and Success Strategies Coordinator or the Director of the Keleher Learning Commons
Performs interlibrary loan and document delivery processes
Responsible to the Director of the Keleher Learning Commons for special projects
Communicates with staff in a manner that facilitates the accomplishment of department and institutional mission and goals

Qualification

Library reference experienceCustomer service skillsMicrosoft WindowsCommunication skillsTroubleshooting computers

Required

Bachelor's degree, MLS preferred
Communication and customer service skills
Familiarity with Microsoft Windows operating systems environment
Ability to use and troubleshoot computers, printers, scanners, and copiers
Previous library reference experience

Company

University of Saint Mary

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University of Saint Mary is a school in Leavenworth.

Funding

Current Stage
Growth Stage
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