Valon · 8 hours ago
IT Administrator
New York, NY
Full-time
Onsite
Senior Level
5+ years expValon is a Series C company focused on building an AI-native operating system for regulated finance, specifically in mortgage servicing. The IT Administrator will lead IT operations in the New York City office, ensuring smooth hardware and network setup, providing support, and managing office infrastructure.
Financial ServicesFinTechReal Estate
Responsibilities
Be on-site in our NYC office Monday–Friday, 9 a.m. to 6 p.m., with flexibility for occasional after-hours maintenance
Serve as the go-to IT contact for the NYC office - owning issues end-to-end, providing top-notch support, and keeping everything running smoothly
Manage onboarding and offboarding, including device setup (Mac & Windows), provisioning software access, and laptop shipments as needed
Set up and maintain office infrastructure such as networks, video conferencing systems, printers, cameras, and conference rooms
Track and restock hardware inventory as needed
Respond quickly to helpdesk requests and ensure tickets are resolved promptly
Document processes and identify opportunities to automate and improve IT workflows
Lead or support projects that enhance the security, scalability, and efficiency of Valon’s IT systems
Qualification
Required
5+ years of experience across IT domains such as computer and network administration, Google Workspace, identity and access management, service management, and business systems
Highly independent, capable of resolving complex issues while knowing when to escalate
Strong customer service mindset with a focus on delivering exceptional support
Proven ability to thrive in a fast-paced, evolving startup environment
Excellent written and verbal communication skills
Skilled at problem-solving and prioritization in high-demand situations
Meticulous attention to detail and accuracy
Self-motivated learner who quickly adapts to new technologies
Experience with security remediation, audits, and compliance best practices
Benefits
Competitive salary and 401 (k) plan
Comprehensive medical, dental, & vision benefits
In-office snacks and drinks, and Bagel Fridays
Pre-tax deductions for public transportation, rideshare services, and parking expenses
Company-wide orientation for you to successfully onboard and other learning & development opportunities, including regular review cycles that feature 360-degree feedback
17 days paid time off, sick days, and 11 company holidays
12 weeks off for both birthing and non-birthing parents - fully paid
Company
Valon
Valon is building the AI-native operating system for regulated finance.
201-500 employees
H1B Sponsorship
Valon has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (10)
2024 (8)
2023 (1)
2022 (1)
Funding
Current Stage
Growth StageTotal Funding
$197.1MKey Investors
WestCapAndreessen Horowitz
2024-10-23Series C· $100M
2021-11-03Series B· $43.9M
2021-02-02Series A· $50M
Leadership Team
Andrew Wang
Co-Founder & CEO
Jonathan Hsu
Co-Founder
Recent News
2025-04-03
2025-03-20
Company data provided by crunchbase