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TRG · 2 months ago

Project Manager - Field Services

Westlake, OH

Full-time

Onsite

Mid Level

3+ years exp

TruWest Holdings is a private holding company focused on scaling companies in the enterprise technology space. The Project Manager will lead various projects, including hardware and wireless installations, ensuring adherence to budget, schedule, and performance standards while managing cross-functional relationships.

Content CreatorsDigital MarketingGraphic DesignWeb Development

Responsibilities

Develop project plans, including the schedule and the budget, scope, goals and deliverables

Define tasks and required resources for assigned projects

Define and assign roles for project team members

Create schedule and project timeline identifying goals, hold project meetings, and present status updates to management

Monitor project progress and ensure deadlines are met and schedules and budgets are adhered to

Monitor onsite resources, internal and external, throughout project

Monitor costs throughout project, this includes real time review of costs of both internal TRG resources and subcontractors

Review and verify vendor and third-party technician invoices for accuracy and compliance

Ensure billed hours and expenses are within scope and match service agreements

Collaborate with vendors and internal teams to resolve billing discrepancies

Maintain accurate records of service charges and payment documentation

Validate charges against contractual terms and scope of work

Support audit processes related to vendor billing and invoicing

Identify and escalate billing issues or inconsistencies

Provide reports on billing accuracy and cost analysis

Document, evaluate, and assess project results and presenting to management or clients as such. Documentation is to include final status on schedule, budget, overall outcome of project, and lessons learned

Create and present reports that are required for project

May be involved in the planning, organization, and implementation of special events, specific projects, or program changes

Employee may be asked to complete related duties other than those indicated above as assigned by their supervisor

Qualification

Project management certificationField Service PM experienceMicrosoft ProjectAnalytical skillsCustomer relationship skillsWritten communication skillsOral communication skillsMicrosoft ExcelMicrosoft WordMicrosoft VisioProblem-solving abilities

Required

3+ years of experience in project management

Experience in Field Services is highly preferred

Project management certification desired, but not required

Proficiency with Microsoft Project, Excel, Word, and Visio

Demonstrates analytical and problem-solving abilities

Demonstrates excellent customer relationship skills

Excellent written and oral communication skills

Ability to take and pass a background check

Must maintain regular and reliable attendance to the satisfaction of management

Must be able to operate a computer and other position related technologies

Must be able to work flexible hours as needed

Must be able to clearly and confidentially communicate with TruWest employees and other stakeholders

Must adhere to all TruWest Values at all times

Must be able to remain in a stationary position 75% of the time

Must be able to access work locations

Must be able to stoop, stand, walk, bend, and stay upright to perform work

Must be able to visually read written and digital information

Must be able to visually determine the accuracy, neatness, and thoroughness of work assigned and/or to make general observations of facilities or structures

Must be able to receive detailed information through oral communication