Vatica Health · 3 months ago
Member Engagement Coordinator (scheduler)
Vatica Health is a company focused on enhancing patient engagement and eliminating the deferment of preventive care. The Member Engagement Coordinator plays a crucial role in conducting outreach to schedule and confirm appointments, while collaborating with provider practices to ensure effective patient care management.
Health CareInformation Technology
Responsibilities
Direct member outreach via telephone, text, and email to engage patients for all assigned practices and providers
Close coordination with practices to effectively leverage practice management systems, EMRs and other tools to obtain patient data and perform outreach
Adhere to all practice rules regarding documentation and access to various systems
Appropriately document all dispositions in Vatica Health's internal applications
Once visit is confirmed, complete all necessary steps to initiate Vatica encounter
Ensure that all HIPAA Privacy and Security requirements and responsibilities are constantly adhered to
Qualification
Required
Experience with various EMR systems
Provider office administrative experience
Proficiency in Microsoft Office products with specific experience using MS Excel-Intermediate Excel skills
Excellent communication skills (verbal and written)
Excellent customer service and problem-solving skills
Excellent organizational skills with the ability to multi-task
Benefits
Competitive salary based on your experience and skills - we believe the top talent deserves the top dollar
Bonus Potential (based on role and is discretionary) - if you go above and beyond, you should be rewarded
401k plans- we want to empower you to prepare for your future
Room for growth and advancement- we love our employees and want to develop within
Comprehensive Medical, Dental, and Vision insurance plans
Tax-free Dependent Care Account
Life insurance, short-term, and long-term disability
Excellent PTO policy (everyone deserves a vacation now and then)
Great work-life balance environment- We believe family comes first!
Strong supportive teams- There is always a helping hand when you need it
Company
Vatica Health
Vatica Health is an innovative healthcare technology company that has developed a unique blend of proprietary technology and clinical teams.
Funding
Current Stage
Growth StageTotal Funding
$1.23M2018-04-03Acquired
2013-11-18Series Unknown· $1.23M
Leadership Team
Recent News
Vatica Health Inc.
2025-11-10
2025-07-18
Business Wire
2025-07-17
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