Member Engagement Coordinator (scheduler) jobs in United States
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Vatica Health · 3 months ago

Member Engagement Coordinator (scheduler)

Vatica Health is a company focused on enhancing patient engagement and eliminating the deferment of preventive care. The Member Engagement Coordinator plays a crucial role in conducting outreach to schedule and confirm appointments, while collaborating with provider practices to ensure effective patient care management.

Health CareInformation Technology

Responsibilities

Direct member outreach via telephone, text, and email to engage patients for all assigned practices and providers
Close coordination with practices to effectively leverage practice management systems, EMRs and other tools to obtain patient data and perform outreach
Adhere to all practice rules regarding documentation and access to various systems
Appropriately document all dispositions in Vatica Health's internal applications
Once visit is confirmed, complete all necessary steps to initiate Vatica encounter
Ensure that all HIPAA Privacy and Security requirements and responsibilities are constantly adhered to

Qualification

EMR systems experienceMicrosoft Office proficiencyProvider office experienceCustomer service skillsCommunicationOrganizational skills

Required

Experience with various EMR systems
Provider office administrative experience
Proficiency in Microsoft Office products with specific experience using MS Excel-Intermediate Excel skills
Excellent communication skills (verbal and written)
Excellent customer service and problem-solving skills
Excellent organizational skills with the ability to multi-task

Benefits

Competitive salary based on your experience and skills - we believe the top talent deserves the top dollar
Bonus Potential (based on role and is discretionary) - if you go above and beyond, you should be rewarded
401k plans- we want to empower you to prepare for your future
Room for growth and advancement- we love our employees and want to develop within
Comprehensive Medical, Dental, and Vision insurance plans
Tax-free Dependent Care Account
Life insurance, short-term, and long-term disability
Excellent PTO policy (everyone deserves a vacation now and then)
Great work-life balance environment- We believe family comes first!
Strong supportive teams- There is always a helping hand when you need it

Company

Vatica Health

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Vatica Health is an innovative healthcare technology company that has developed a unique blend of proprietary technology and clinical teams.

Funding

Current Stage
Growth Stage
Total Funding
$1.23M
2018-04-03Acquired
2013-11-18Series Unknown· $1.23M

Leadership Team

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Cory Kirspel
Chief Technology Officer
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Carmen Andreoli
Chief Information Security Officer, SVP of Information Technology
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Company data provided by crunchbase