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Mapei · 2 months ago

DOT Technical Service Representative (Remote/Hybrid)

United States

Full-time

Remote

Senior Level

5+ years exp

MAPEI Corporation is a global leader in manufacturing construction chemicals and materials for the building industry. They are seeking a detail-driven DOT Product Compliance Specialist to support their Cementitious & Resinous Systems, Admixtures, and UTT product lines by ensuring compliance with Department of Transportation requirements across multiple states and agencies.

Building MaterialConstructionManufacturing

Responsibilities

Maintain and update the DOT Approved Product Lists (APL) database for MAPEI CRS, Admixtures, and UTT products

Conduct monthly audits of state DOT websites to ensure the accuracy of MAPEI’s internal product database

Manage follow-up correspondence for submitted and pending products, ensuring timely responses and documentation

Prepare and submit MAPEI products to individual DOT agencies for qualification and requalification as required

Monitor competitor products on DOT databases and identify equivalent MAPEI offerings

Assist the Technical Manager – CRS with budgeting and coordination of external testing needs

Maintain an organized database of internal and external test reports, ensuring current certification and compliance status

Track and manage annual recertifications and retesting schedules to maintain ongoing approvals

Support local agency submittals and approvals in collaboration with regional sales and technical teams

Provide monthly reports of DOT-related activities to the Technical Manager – CRS

Communicate updates and approvals to the MAPEI Sales Force by territory

Collaborate cross-functionally with Product Line Management, CRS Sales, Admixture Sales, Technical Services, Major Projects, and R&D to ensure alignment on specifications

Assist the CRS Technical Services group with training initiatives, site visits, and technical support for major projects

Develop and issue technical recommendations, bulletins, and letters as needed

Contribute to writing proprietary specifications and reviewing technical data sheets or packaging changes

Travel to jobsites, seminars, and facilities on an as-needed basis

Adhere to all MAPEI policies, safety rules, and work procedures

Perform other related duties as assigned

Qualification

Product ComplianceConstruction Industry ExperienceMicrosoft Office SuiteTechnical WritingCustomer Service SkillsOrganizational SkillsEffective Communication

Required

Ability to travel on occasion

The position requires the ability to work with a personal computer in a Windows environment

Use Microsoft Office Suite software including Word, Excel, PowerPoint, Outlook and CRM as well as using the Internet, if required

Strong organizational, planning, and customer service skills

Effective oral and written communication; able to manage conflict and build positive relationships

Preferred

Bachelor's Degree in Engineering, Architecture, preferred

Plus a minimum of five years of experience in the construction or technical industry as related to different MAPEI type of products, or any equivalent combination of related training and experience

Benefits

FREE MEDICAL INSURANCE for our employees or the option of a highly competitive medical plan with minimal monthly employee contributions and zero deductibles

17 Days of paid, sick and vacation time annually (days are prorated in year one)

401K retirement with up to 6% matching program

Excellent dental, vision programs, flex spending accounts, employer paid life insurance and free tele-med physician services

Various other company employee-centric perks initiatives; tuition reimbursement programs, discounted home/auto insurance programs, supplemental life insurance, and more