Switchboard Operator - PRN jobs in United States
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Lifepoint Health® · 4 months ago

Switchboard Operator - PRN

Lifepoint Health is a diversified healthcare delivery network committed to prioritizing well-being and exceptional care. The Switchboard Operator plays a critical role in operating the telephone switchboard, routing calls, and implementing emergency responses while ensuring clear communication and sound judgement in critical situations.

Health CareHospitalMedicalRehabilitation

Responsibilities

Operates the telephone switchboard and routes calls to appropriate personnel
Announces necessary codes with accuracy and implements emergency response and Rapid Response teams utilizing electronic methods
Promptly reports all alarm variances to the security of facilities department as appropriate
Exercises sound judgement in the process and issuance of code requests to include assessing severity, type, authenticity, etc
Announces all codes in a timely, clear, and calm manner
Obtains all necessary information from callers

Qualification

Multi-line switchboardCustomer service experienceVerbal communicationWritten communicationInterpersonal communication

Required

At least 2 years' experience in a customer service role required

Preferred

High School diploma or equivalent preferred
Experience utilizing multi-line switchboard in a healthcare environment preferred

Benefits

Comprehensive Benefits:Multiple levels of medical, dental and vision coverage - with medical plans starting at just $10 per pay period - tailored benefit options for part-time and PRN employees, and more.
Financial Protection & PTO:Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, and paid time off.
Financial & Career Growth:Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
Employee Well-being:Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
Professional Development:Ongoing learning and career advancement opportunities.

Company

Lifepoint Health®

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Lifepoint Health is a leading healthcare provider that serves patients, clinicians, communities and partner organizations across the healthcare continuum.

Funding

Current Stage
Public Company
Total Funding
$1.9B
2024-05-09Debt Financing· $800M
2023-09-29Debt Financing· $1.1B
2018-07-23Acquired

Leadership Team

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Jason Zachariah
Chief Operating Officer/EVP
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Jennifer Peters
Executive Vice President Chief Administrative and Legal Officer
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Company data provided by crunchbase