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Bestway Wholesale · 2 months ago

Account Manager - Mandarin Bilingual

Chandler, AZ

Full-time

Hybrid

Entry, Mid Level

$65K/yr - $75K/yr

2+ years exp

Bestway USA, Inc. is a company that values diversity and innovation, and they are seeking a bilingual Account Manager to join their U.S.-based sales team. This role involves supporting key account strategies, collaborating across departments, and gaining hands-on experience with U.S. operations over approximately two years before transitioning to Shanghai to support the U.S. team.

Real EstateRetailWholesale

Responsibilities

Demonstrate fluency in reading, writing, and communicating effectively in Mandarin to support customer interactions, internal communications, cross collaboration, and strategic planning

Work together with account lead to ensure overall business strategies are effectively executed

Project manage business line review

Assist with creating presentation decks and meeting asset needs

Maintains highly efficient collaboration and communication between internal departments and overseas teams to ensure high level of customer satisfaction (relevant data, accurate, timely, well-presented)

Support ODM projects, samples, and mockups requests

Monitor and coordinate Private Label packaging

Work with overseas and ecommerce teams with item creation and ecommerce content set up to ensure content score is up to customer’s expectation

Conduct market research and competitive analysis to support presentations and customer's specific needs

Notice and recommend areas for penetration, including new product categories, feature or price point gaps, and line extensions

Qualification

Account management experienceFluency in MandarinMicrosoft Office SuiteMarket researchHighly organizedExceptional communication skillsDetail orientedCross-functional team player

Required

Fluency in Mandarin is required for this role

Excellent skills in Microsoft Office Suite, especially PowerPoint

Detail oriented - able to produce accurate work, without needing extensive review and editing, to be presented or customer-ready information

Exceptional communication skills - able to make concepts and ideas understood concisely

Motivated and curious approach to work, while also possessing strong commitment to team environment dynamics

Commitment to quality, accuracy, and continuous improvement are essential

Must be highly organized

Cross-functional team player (sales, creative services, product development, etc.); ability to respectfully challenge the team to deliver upon customer commitments

Bachelor's degree in Marketing, Finance, Accounting, or Business Administration

At least 2-3 years of account management or relevant business experience with overseas manufacturers required