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NEPC, LLC · 3 months ago

Manager, Investment Operations

Boston, MA

Full-time

Hybrid

Senior Level, Lead/Staff

10+ years exp

NEPC, LLC is a full-service investment consulting firm based in Boston, Massachusetts, seeking a Manager for their OCIO Investment Operations Team. The role involves managing the operational infrastructure for OCIO client portfolios, overseeing trade execution, cash management, and serving as a liaison between clients and investment managers while leading a small team to drive high performance.

CrowdfundingFinancial ServicesInsurance

Responsibilities

Oversee the full trade lifecycle - including trade capture, settlement, and coordination with investment managers and custodians - ensuring accuracy, timeliness, and adherence to client cash and liquidity requirements

Manage daily reconciliation and valuation processes across custodians, investment managers, and internal systems, promptly investigating and resolving breaks or discrepancies

Collaborate with portfolio managers, relationship managers, custodians, and third-party vendors to streamline operational workflows and resolve issues efficiently

Mitigate operational risk and enhance efficiency by maintaining robust internal controls, implementing quality assurance routines, and driving continuous process improvements within the OCIO team

Maintain a deep understanding of the team’s systems, infrastructure, and business processes to support operational excellence and effective oversight

Support internal consulting teams by responding to client inquiries, audit requests, and documentation needs

Serve as a key contributor to the firm’s annual SOC 1 audit, partnering closely with external auditors to provide required documentation and support testing procedures

Qualification

Investment operationsTrade settlement processesReconciliation practicesClient onboardingKYC/AML processesProject managementOperational excellenceTeam leadershipCommunication skillsProblem-solving