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Palantir Technologies · 3 months ago

Enablement Partner

United States

Full-time

Remote

Mid Level

$110K/yr - $170K/yr

Palantir Technologies is a world-changing company that builds leading software for data-driven decisions and operations. The Enablement Partner will work closely with deployment teams to expand the use of Palantir and manage client relationships, ensuring effective use of innovative technology to solve critical problems.

AnalyticsArtificial Intelligence (AI)Big DataEnterprise SoftwareSoftware

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Own client relationships and be the end-to-end operational interface between these clients and Palantir

Drive use of the Palantir platform through on-the-ground engagement directly with users

Gather insights and painpoints to feed back to our Product Engineers and Product Development teams, and collaborate on new developments to ensure they’re meeting our clients’ needs

Lead client training sessions in order to amplify enablement across user groups

Qualification

Account managementClient relationship managementProject managementTask-tracking applicationsProgramming languagesEmpathyCommunication skillsProblem-solving

Required

Active US Security Clearance (TS/SCI)

Prior experience in high growth operations, account management, and/or project management

An adaptive communication style to suit a variety of audiences, including discussing technical requirements and solutions with internal and client engineering teams

Demonstrated ability to prioritize competing needs, complete projects with tight deadlines, and proactively manage client stakeholders

Ability to effectively manage projects (using task-tracking applications like JIRA, Asana) and coordinate with Palantir engineers for end-to-end implementation

Ability to navigate sensitive situations with empathy and professionalism

Travel Expectation: minimum 75% time on customer sites (customer onsite locations vary)