Dual Rate Slots Supervisor (Caesars New Orleans) jobs in United States
cer-icon
Apply on Employer Site
company-logo

Caesars Entertainment · 3 months ago

Dual Rate Slots Supervisor (Caesars New Orleans)

Caesars Entertainment is a leading casino-entertainment company, and they are seeking a Dual Rate Slots Supervisor for their New Orleans location. The role involves supervising the slot floor, ensuring excellent service delivery, managing guest complaints, and promoting teamwork among employees.

Food and Beverage

Responsibilities

Promotes internal and external guest development during an assigned shift
Ensures excellent service delivery in their area of responsibility
Maintains communication within the slot department and with other departments
Promotes teamwork and encourages employee ideas and feedback
Works as an attendant when not scheduled to supervise
Resolves guest complaints in a timely and effective manner
Observes and provides feedback on service standards
Manages the floor effectively to ensure excellent guest service

Qualification

Customer serviceLeadershipSlot operations experienceWord proficiencyExcel proficiencyBasic math skillsEnglish proficiencyCommunication skillsTeamworkProblem-solving

Required

High school diploma or GED required
Excellent customer service and communication skills (verbal and written)
Strong leadership abilities
A role model who consistently leads by example
Six to twelve months of slot operations experience, or equivalent supervisory experience
Ability to maneuver throughout all areas of the casino
Must be able to lift up to 40 pounds
Capable of bending, reaching, kneeling, twisting, and gripping items
Able to walk and stand for extended periods
Must maintain a sense of urgency in a fast-paced environment
Able to work under pressure and in stressful situations
Basic math skills required
Must be able to read, write, speak, and understand English
Must respond to visual and aural cues

Preferred

Familiarity with Word, Excel, Rumba, and SDS

Benefits

FREE Downtown Team Member Parking
Discounted Monthly Bus Passes
Free Team Member Assistance Program
Team Member Discounted Hotel Room Rates
Discount Program within Caesars Partner Network
Fun and Free Team Member Events
Tuition & Student Loan Debt Repayment Assistance
First Time Homebuyer Program
Child Care Assistance Program
401k Matching

Company

Caesars Entertainment

company-logo
Caesars Entertainment, Inc. is the largest casino-entertainment Company in the U.S.

Funding

Current Stage
Late Stage

Leadership Team

leader-logo
Martin Logan
Chief Product and Technology Officer (CPO CTO)
linkedin
leader-logo
Kenneth Fuchs
COO and Head of Sports
linkedin
Company data provided by crunchbase