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Orlando Health · 3 months ago

Administrative Supervisor - Night Part Time - Horizon West

Orlando, FL

Part-time

Onsite

Entry, Mid Level

2+ years exp

Orlando Health is a leading healthcare organization committed to providing exceptional patient care and employee support. The Administrative Supervisor is responsible for facilitating patient flow, managing operations during off-shifts, and ensuring quality care in the acute care hospital setting.

Health CareHospitalMedicalNon Profit

Responsibilities

Serves as a clinical resource agent to nursing units and allied health departments for problem solving, within a given shift

Ensures safe and timely patient flow throughout the facility and coordinates intrasystem transfers

Participates in clinical observation and assessment for patients as needed to determine appropriate level of care/patient placement

Provides oversight of staffing resources in coordination with department leadership and the corporate staffing office

Ensures a visible and collegial leadership presence throughout the facility and shift

Serves as a first responder for all emergency code events and house alerts

Completes documentation per shift for patient census, events and flow outcomes, proficiently operating databases, bed management programs, and the electronic health record

Serves as a leadership resource for Orlando Health policy, procedure, legal and risk issues, and compliance with regulatory standards and accrediting agencies

Responds/resolves team member, patient, family member, and provider concern and provides follow-up with appropriate individuals

Provides support, education, coaching, and mentoring to team members

Assists personnel and families in all circumstances that surround death of a patient, facilitating arrangements for autopsies, organ/tissue donation and/or verification of referrals to the Medical Examiner

Serves as the central intake for patient matters concerning the American Disability Act, language and/or cultural issues; facilitating assistance as needed within the facility

Manages human resource related functions; not limited to interviewing, onboarding, evaluating personnel, reinforcing expectations with standards for care and /or conduct and issuing corrective actions

Provides crisis management support and coordinates follow-up actions with the Administrator -on-Call (AOC)

Serves as the Incident Commander for all HICS events until the hospital administrator arrives on the scene

Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards

Maintains compliance with all Orlando Health policies and procedures

Effective Communication: proficient in oral, written, and interpersonal skills

Relationship Management: demonstrates collaborative and collegial relationship skills, engages staff in decision making and exhibits effective conflict resolution skills

Influencing Behaviors: inspires desired behaviors, manages undesired behaviors and promotes decisions that are patient centered

Diversity: values diversity and establishes a work environment that is culturally competent

Community Relationships: represents the organization as a resource to non-health care constituents within the community

Clinical Practice Knowledge: demonstrates knowledge of current nursing practice, roles and functions of team members, patient care policies and procedures, and state and federal standards

Evidence Based Practice and Patient Care Outcomes: Uses data and other sources of evidence to inform decision making and to interpret outcome measures

Patient Safety & Team Member Safety: Supports a Zero Harm Environment and a Just Culture; responding and acting on safety recommendations

Performance Improvement: participates in Gemba board reviews and process improvement work; internalizing one’s role in achieving optimal outcomes for the patient and organization

Risk Management: ensures compliance with required standards and facilitate timely reporting of liability issues

Foundational Thinking Skills: demonstrates reflective practice and an understanding that all leadership begins from within; applying critical analysis to organizational issues after a review of the evidence

Systems Thinking: uses knowledge of classic and contemporary systems thinking in problem solving and decision making

Change Management: utilizes change management concept and adapts leadership style to situation need

Personal and Professional Accountability: acts as a role model for standards of professional practice (clinical, educational and leadership) for colleagues and constituents

Ethics & Advocacy: upholds ethical principles and corporate compliance standards and involves team members in decisions that affect their practice

Human Resource Management: promotes a healthful work environment and ensures compliance with legal and regulatory guidelines

Resource Management: ensures appropriate utilization of supplies and materials and staffing resources

Information and Technology: proficiently uses technology and databases to support improvement of clinical, safety and fiscal performance

Qualification

Registered Nurse LicenseBLS CertificationCritical Care ExperienceOf Science in NursingRelationship ManagementChange ManagementLeadership SkillsEffective Communication