NETSYNC · 2 months ago
Tech II - 12 Month Contract
New Orleans, LA
Full-time, Contract
Onsite
New Grad, Entry, Mid Level
0+ years expNETSYNC is a company focused on network services, and they are seeking a Tech II for a 12-month contract. The role involves installation and support of network hardware infrastructure in healthcare settings, ensuring project deliverables are met while maintaining communication with clients.
Cyber SecurityData CenterInformation ServicesInformation TechnologyIT InfrastructureSecurityUnified CommunicationsWireless
Responsibilities
Ensure compliance with Netsync quality standards, safety procedures, and installation best practices
Serve as the primary customer point of contact for daily ticket assignments and ensure timely task completion
Act as the main POC for a 12-month staff augmentation role supporting a major hospital district in Louisiana
Demonstrate experience working with UPS systems, power infrastructure, and telecom closets
Perform un-racking, re-racking, and installation of UPS devices across multiple telecom closets
Accurately inventory units and conduct proper testing to ensure systems are fully operational
Possess strong Layer 1–2 networking knowledge as a foundation for troubleshooting and support
Travel statewide as required to complete customer-directed service requests
Configure, test, and provide support for a variety of UPS models
Console into switches and support Tier I–II network requests as needed
Participate in weekly customer meetings and document all completed tasks
Provide detailed daily status reports outlining work performed for the customer
Maintain proper use of tools, safety equipment, and compliance with ladder and job site safety protocols
Uphold professionalism, accountability, and a commitment to continuous improvement
Qualification
Required
Effective Communication: Must be able to communicate clearly and effectively with team members and supervisors
Follow Directions: Ability to take direction from on-site supervisors/leads and act appropriately
Punctuality: Must be consistently on-time for work. If unable to attend, must notify the designated supervisor at least one hour in advance
Dress Code: Must wear pants and a Netsync shirt at all times during installations
Driver's License: Must possess a valid, non-expired driver's license
Background and Drug Screening: Must be able to pass a drug test and background check
Age Requirement: Must be 18 years or older
Team Player: Must be able to work collaboratively with teammates in a professional manner
Reliable Transportation: Must have reliable transportation to and from job sites
Flexible Hours: Must be able to work flexible hours, including: 4 PM - 12 AM, 8 AM - 5 PM
Work Hours: This job may involve long working hours with minimal breaks
Availability: After device cutover, day-1 support may be required, and the individual must be available and on standby for these engagements
Physical Requirements: Must be able to squat, bend, and reach without limitations
Documentation Comprehension: Must be able to understand and follow deployment documentation as a guide for installations
Commute: Must be able to drive at least up to 4-5 hour to job sites daily
Work Environment: Must be able to work in hot environments and endure the associated conditions
Experience in healthcare or hospital environments
0-2+ years of experience in network infrastructure installation and technician team oversight
Demonstrated experience supervising field teams on the ground during network deployments
Strong documentation skills using Microsoft Word and Excel
Comfortable performing assessments and walk-throughs in MDF/IDF network environments
Proven ability to lead structured cabling, switch, AP, and voice deployments with minimal oversight
Valid driver's license with reliable transportation
Must reside within a 1–2 hour commute of New Orleans and be available for local travel across job sites
Preferred
Cable Management: Proficient in cable management techniques
Troubleshooting: Able to tone out cables, troubleshoot ports, and restore appropriate devices online
Fiber Uplinks: Experience in troubleshooting fiber uplinks and testing/validating connectivity for newly installed devices
Professional Direction: Ability to follow directions professionally and ensure devices are fully operational before leaving the site
Certifications such as CompTIA Network+, Cisco CCNA, Project+, or equivalent
OSHA 10/30 or other relevant safety certifications
Familiarity with E-Rate-funded projects and/or large-scale K–12 deployments
Experience working in a Project Coordinator or Assistant PM capacity is a plus
Company
NETSYNC
Netsync specializes in collaboration & unified communications, data center and cloud, network infrastructure and others.
51-200 employees
H1B Sponsorship
NETSYNC has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2021 (2)
Funding
Current Stage
Growth StageLeadership Team
Len Noble
Senior Vice President of Sales
Jeff Barker
Executive Sales Director
Company data provided by crunchbase