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N.C. Department of Information Technology · 2 months ago

Board Investigator / Program Analyst II - Temporary

Wake

Full-time

Onsite

Senior Level

$35/hr - $35/hr

5+ years exp

The N.C. Department of Information Technology is part of the North Carolina State Government, one of the state’s largest employers. They are seeking a Board Investigator to conduct independent consultations and program/project administration, involving considerable analysis and interpretation of data in the program area of assignment.

Information Technology & Services

Work & Life Balance

Responsibilities

Board Investigator will be conducting field investigations by reviewing and responding to complaints and compliancy issues, interviewing witnesses, gathering factual data and summarizing the findings

Responding to written, email and telephone communications within a timely manner

The person in this role will also consult with Board staff and counsel

Handling any follow-up assignments from the COI committee, Board staff, and or Board counsel in a timely manner

Monitoring pending investigations and/or settlement agreements to ensure completeness, compliance, and/or timely performance

Overseeing licensees’ corrective actions in regard to violations

Maintaining investigative files, keeping them current with information as it is received

Protecting the Board’s electronic and paper records from unauthorized access and disclosure

Complying with the requirements of the NC Identify Theft Protection Act, as found in G.S. § 75-60 et. seq

Providing any other similar services reasonably necessary to assist the Board perform its statutory duties with respect to investigations of complaints

Evaluating compliance with Board’s governing statute and administrative rules

Reporting findings summarizing the findings of the investigation and submitting the report in pdf to the Board’s COI committee

Qualification

Investigative skillsData analysisCommunication skillsPublic administration knowledgeOrganizational skillsJudgmentDiscretionComputer skillsBackground check complianceField investigation experienceRelationship building

Required

Bachelor's degree from an appropriately accredited institution and five (5) years of progressive experience related to the area of assignment; or an equivalent combination of training and experience

Demonstrated skill in communicating effectively with program stakeholders

Demonstrated ability to establish and maintain positive and effective working relationships with agency personnel, officials, and the general public

Ability to thoroughly learn the principles and practices of public and business administration as it relates to the program area of assignment

Demonstrated skill in conducting comprehensive on-site interviews with subjects, employers, associates, references, and other individuals to complete investigations

Must be able to exercise judgment and discretion in establishing, applying, and interpreting policies and procedures, skill in collecting and analyzing data and information

Must have strong computer and organizational skills

Must be able to successfully pass a background check