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Hercules Industries · 2 days ago

Equipment Product Specialist-HVAC

Ogden, UT

Full-time

Onsite

Senior Level

$28/hr - $33/hr

5+ years exp

Hercules Industries is a company specializing in HVAC equipment, seeking a Branch Equipment Product Specialist to serve as the primary contact for equipment-related inquiries. The role involves understanding product lines, engaging with customers, providing training, managing vendor relationships, and collaborating with various teams to achieve product performance goals.

Heating Ventilation and Air Conditioning (HVAC)Manufacturing

Responsibilities

Develop and maintain an in-depth understanding of Hercules Industries Group 3 equipment product lines. Including equipment features, benefits, and installation requirements

Engage with customers/dealers to identify their HVAC equipment needs and recommend products and solutions to fit their applications

Provide training to internal staff on warranty processes, equipment matches, and system selections

Work as a liaison with the Equipment Team and Equipment Technical Support to resolve equipment related topics and issues

Provide directions to the DMS team and the branch area of responsibility to determine inventory requirements and min/max levels

Must stay current with industry trends in their area of responsibility. Including utility rebates, tax credits, local municipal incentives

Work with the branches and Equipment Team to establish pricing to dealer/customers

Search out competitive information such as pricing, products specific to their market

Maintains communications and contacts to collect and analyze technical, financial, marketing, and sales information for product line

Onboards new vendors to broaden, grow or improve our product offering and position

Work closely with other branch specialists, branch managers, sales teams, and support staff to achieve product performance goals

Foster a positive and productive work environment by coaching, sharing knowledge, with all team members

Creates the product line merchandising & inventory strategy to meet objectives of the equipment product lines

Recommends and justifies strategic buys that create a financial or market advantage

Works in partnership with the DMS Team to monitor cost structure and proper inventory levels to support our sales and inventory plan to budget

Work in coordination with the product manager of parts and supplies to develop an inventory stocking plan that will support our equipment lines as well as service focused and AOR customers

Leads application support and product training initiatives for assigned product lines in their area of responsibility

Solicits and communicates necessary competitive information and new market trends to appropriate stakeholders

Assists sales personnel in the quote process as necessary

Qualification

HVAC industry experienceMicrosoft Office SuiteProduct trainingVendor managementMarket developmentInterpersonal skillsWritten communicationVerbal communicationOrganizational skillsProblem-solving skills

Required

Bachelor's degree from accredited four-year college or university preferred

5 years related experience preferably in the HVAC distribution/HVAC field industry; or equivalent combination of education and experience

Proficient with Microsoft Office Suite, particularly Word, PowerPoint and Outlook; advanced Excel skills a plus

Strong interpersonal skills and ability to work both independently and as part of a team required

Excellent written and verbal communication skills

Demonstrated ability to prioritize and manage multiple assignments in a fast-paced environment to meet deadlines with efficiency and accuracy

Strong organizational skills, and ability to prioritize and manage multiple tasks under time constraints and strict deadlines

Ability to pass background check and drug screen

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals

Ability to write routine reports and correspondence, as well as the ability to speak effectively before groups of customers or employees of the organization is needed

This position requires the ability to calculate figures and amounts such as discounts, interest, proportions, percentages, area, circumference, and volume

Excellent computer skills including Microsoft Office

Ability to interpret a variety of instructions furnished in oral or written form

Ability to use sound judgment and problem-solving skills

Attendance is required Monday through Friday 7:00 A.M. to 4:00 P.M. or within normal business hours as established by the supervisor

While performing the duties of this job, the employee is regularly required to sit; walk and stand; use hands, handle, or feel; and required to speak, read, and hear English

The employee frequently is required to reach with hands and arms

The employee is occasionally required to climb or balance; and stoop, kneel, crouch, or crawl

The employee must occasionally lift and/or move up to 50 pounds

Specific vision abilities required by this job include ability to adjust focus

The noise level in the work environment is usually moderate but may be loud on occasion

This is a fast-paced environment