Navigate Search · 1 month ago
Quality Systems Coordinator
Navigate Search is a leading distributor seeking a detail-oriented Quality Systems Coordinator to join their team. The role involves maintaining and improving quality management systems, ensuring compliance with ISO 9001 and AS9100 standards, and overseeing internal audits and supplier quality processes.
Responsibilities
Manage and maintain the company’s QMS in accordance with ISO 9001 and IATF 16949 standards
Coordinate internal and external quality audits (certification, customer, supplier), including audit planning, execution, findings, and corrective actions
Ensure timely follow-up and closure of audit non-conformities and continuous improvement actions
Maintain quality records and documentation in compliance with regulatory and certification requirements
Investigate customer complaints and non-conformities; lead root cause analysis and implement effective corrective and preventive actions (CAPA)
Serve as the point of contact for quality-related customer communications and quality performance metrics
Prepare reports and trend analysis on customer returns, warranty claims, and quality KPIs
Evaluate and monitor supplier performance, including on-time delivery, quality metrics, and audit results
Conduct periodic supplier audits and assessments in line with IATF 16949 requirements
Support incoming and final inspection processes and implement improvements to testing and verification procedures
Maintain and calibrate measurement and test equipment in accordance with established schedules
Qualification
Required
3+ years of experience in a quality role within manufacturing or distribution, preferably in the industrial sector
Knowledge of ISO 9001 and/or AS 9100 standards
Experience in quality auditing, customer complaint resolution, and supplier quality management
Proficiency with quality tools and methodologies (e.g., 8D, CAPA, FMEA, PPAP, Control Plans, SPC)
Excellent written and verbal communication skills
Experience with ERP and QMS software systems