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Care.com · 3 months ago

Sales Onboarding & Training Specialist

Dallas, TX

Full-time

Onsite

Entry, Mid Level

$60K/yr - $75K/yr

2+ years exp

Care.com is a consumer tech company focused on connecting people through innovative solutions for finding care. The Sales Onboarding and Training Specialist will be responsible for onboarding new sales classes and developing training materials to ensure success in their sales careers.

Child CareElder CareHousekeeping ServicePetTutoring

Responsibilities

Onboarding new classes of 5-15 Marketing Solution Specialists for the first month of their sales careers

Develop and consistently maintain a training deck that takes them through the Care.com business, products, and sales process, as well as how-to documents and our resources drive

Set the standard! You’ll be the one setting clear expectations and holding reps accountable to them from the beginning of their careers

Mentor, develop, and train your class as a whole, with individual coaching as necessary, in effective B2B selling techniques

Creatively motivate your team to hit their numbers daily/weekly

Supervise daily/weekly activity #’s, pipelines, and sales goals

Oversee both an in-person training environment and a virtual “sales floor” via video, actively monitoring calls to ensure effective implementation

Ongoing training opportunities

Coordinate with HR, Tech, and other departments for cross-functional training, troubleshooting, and resources

This is a player-coach role. You will be expected to assist with sales calls, onboarding, and customer service calls as necessary to acquire and maintain customers

Qualification

Sales training experienceSalesforce proficiencyB2B selling techniquesTraining deck developmentCoachingMentoringTeam dynamic buildingEngaging personalityOrganizational skillsProblem-solving skillsTime management skillsPresentation skillsHands-on work ethic

Required

2+ years of inside sales training experience, or a proven track record of success as a Care.com Marketing Solutions Specialist

Ability to develop, innovate, and execute training decks and learning programs

Experience with Salesforce or similar CRM systems

Ability to build a strong team dynamic, accountability, and a culture of success

Proven ability to make sales and train on selling products

Ability to communicate priorities and ideas to employees at all levels of the organization, including the senior management team, with polished, level-headed presentation skills

A passion for coaching and mentoring people to be their best

Excellent organizational, problem-solving, and time management skills

Engaging, fun, and energizing personality

A hands on work ethic