5.11 · 4 months ago
Retail Assistant Manager (Temporary)
Honolulu, Hawaii, United States
Full-time, Contract
Onsite
Mid Level
$21.78/hr - $25/hr5.11 is a company focused on inspiring adventure through their technical outdoor gear. As a Retail Assistant Manager, you will support the Store Manager in leading the team, ensuring smooth daily operations, and delivering exceptional customer service.
ApparelWholesale
Responsibilities
Champion a customer-first culture, ensuring each team member understands the importance of making every visit special
Support the Store Manager in leading and motivating a team dedicated to providing an outstanding customer experience
Lead by example on the floor, providing exceptional customer service and handling escalated customer interactions with professionalism and care
Encourage team development, coaching team members to enhance their product knowledge and sales skills
Manage daily operations, including inventory control, merchandising, and maintaining a clean, organized store environment
Assist in setting and achieving sales goals, tracking key performance metrics, and celebrating team successes
Qualification
Required
Strong commitment to customer service with a passion for going above and beyond
Natural leadership skills with a collaborative approach to team success
A love for technical outdoor gear—enthusiasm for our products helps create a stronger connection with customers
Problem-solving skills and the drive to provide complete, practical solutions for customers
Strong adaptability and resourcefulness to meet the varied needs of customers and the challenges of retail
Engaging: Approachable, fully involved, and committed to supporting team and customer needs
Energetic: Driven to get things done and inspire others to do their best
Grit: Resilient and passionate about achieving team goals
Competitive: Always aiming to improve and raise the bar for customer service
Assertive: Confident with a strong sense of self and values
Benefits
Health, dental, and vision insurance.
Employee discounts on 5.11 gear—outfit yourself and get ready for adventure.
Opportunities for career advancement within a supportive, team-oriented culture.
The chance to be a part of something bigger than retail: we are in the business of inspiring adventure.
Company
5.11
Pioneer of purposeful-built technical apparel, footwear and gear.
Founded in 2003
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2016-08-01Acquired
Leadership Team
Francisco Javier Morales
Chief Executive Officer and Co-Founder
Deb Radcliff
Global Chief Marketing Officer
Recent News
Orange County Business Journal
2025-06-01
Orange County Business Journal
2025-05-16
Orange County Business Journal
2022-02-05
Company data provided by crunchbase