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#DegreesNYC · 3 months ago

Program Coordinator (Manhattanville/Resource Center)

New York, NY, USA

Full-time

Onsite

Mid Level

$50K/yr - $55K/yr

#DegreesNYC is a collaboration of Goddard Riverside Community Center and the Stanley M. Isaacs Neighborhood Center, both of which are leading human services organizations in Manhattan. The Program Coordinator will oversee the delivery of social services and community programming at the MNVL Resource Center, ensuring effective support for low-income residents and collaboration with various teams and stakeholders.

Education Management

Responsibilities

Oversee the delivery of social services and community programming to residents

Work collaboratively with NYCHA and the PACT team to develop a service coordination model that connects residents to services that are available to Section 8 households and any other services or programming identified by residents

Develop a plan for conducting referrals to the Family Self Sufficient program, using NYCHA’s Opportunity Connect portal and succession systems

Report metrics on all services provided to the residents

Meet with management and development partners regularly

Meet with Tenant Association members/resident leaders

Facilitate focus groups and job fairs

Provide guidance to onsite staff regarding program goals, share relevant data, and facilitate communication to support residents’ needs

Coordinate and manage all outreach operations, ensuring the successful implementation of marketing and engagement efforts to connect with tenants

Oversee the logistics and operational aspects of outreach initiatives related to Education and Workforce Development for residents

Organize and manage on- and off-site activities, and workshops for residents, including scheduling, securing resources (space, food, etc.), and ensuring smooth execution

Plan and execute community-building events and capacity-building activities to promote engagement within the MNVL complex

Represent the MNVL Resource Center at external events such as tabling events, Community Board meetings, activities hosted by elected officials, and local CBO events

Manage and contribute to special projects, ensuring all operational components are addressed

Collaborate with Case Managers and outreach workers to ensure cohesive program delivery and effective residents support

Attend staff meetings, community meetings, case conferences, training programs and supervision meetings; participate in program evaluation and improvement

Provide guidance to staff on day-to-day operations and client case issues

Qualification

Human services degreeBilingual English/SpanishLow-income populationsGovernment benefitsMicrosoft Office proficiencyMulti-tasking abilityCommunication skillsTeam player