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Ulta Beauty · 4 months ago

Specialty Beauty Advisor - Clinique

Patchogue, New York

Full-time

Onsite

New Grad, Entry Level

$20/hr - $30/hr

Ulta Beauty is the largest North American beauty retailer, transforming the world of beauty through exceptional customer experiences. The Specialty Beauty Advisor – Clinique is responsible for maximizing sales by engaging guests, assisting in product selection, and maintaining store standards while representing the Clinique brand.

BeautyConsumer GoodsCosmeticsRetail

Responsibilities

Meet or exceed Clinique brand sales and clientele goals and contribute to meeting or exceeding the store’s goals related to retail and service sales, guest loyalty (including credit), omni-channel, and retail shrink as set by Ulta Beauty

Ensure that each guest receives exceptional service by greeting and engaging every guest, personalizing service to their needs, offering samples, and recommending complementary products and/or services

Perform makeup applications, skincare analysis, and product demonstrations with guests

Book appointments for and support the execution of services and in-store events that deliver an unrivaled guest experience while delivering on sales goals for the Clinique brand and the store

Build and maintain strong customer relationships and active contact with a growing customer list for Clinique brand sales by interfacing with existing customer base, maintaining active contact with a growing preferred customer list, and follow up on guest inquiries

Inform all guests of current promotions, events, and services within the store

Take the initiative to stay informed regarding new and existing products and services during work time and be knowledgeable about the ingredients and benefits of these trends, products, and services to better service guests

Maintain prompt, regular attendance

Contribute to an inclusive environment that supports teammates, peers, and the internal and external guests served

Share the benefits of the guest loyalty program, including credit and the Ulta Beauty app, with guests on the salesfloor

Maintain strong relationships with Clinique brand partners through participation in required trainings and the execution of in-store events and promotions

Collaborate with managers and associates throughout the store to help grow the business

Regularly participate in ongoing training, including brand and category education, to enable continuous professional development and drive Clinique brand sales performance

Be knowledgeable of and ensure adherence to Ulta Beauty’s policies, procedures, and standards

Adhere to the Ulta Beauty and Clinique brand dress code, including wearing brand assets as directed

Drive sales by keeping assigned work area replenished, signed, and faced, and ensuring testers are available and maintained in compliance with hygiene standards

Maintain outstanding store operational standards, including ensuring all merchandise, testers, and demonstration stations are set to company standard, and maintaining cleanliness of the Clinique brand area, and any additional assigned area, including the salesfloor, restrooms, cashwrap, backroom, and break area

Participate in completing merchandise resets, planograms, marketing displays, physical inventory procedures, and the processing of shipment for the Clinique brand

Protect company assets by following loss prevention best practices and providing exceptional guest service

Execute other operational tasks as directed