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Boys & Girls Clubs of Fresno County · 3 months ago

IMPACT & DATA QUALITY MANAGER

HEADQUARTERS - HOUSTON, TEXAS

Full-time

Onsite

Senior Level

5+ years exp

Boys & Girls Clubs of Fresno County is dedicated to enhancing the mission and strategic direction of the organization. The IMPACT & DATA QUALITY MANAGER will lead efforts to develop and manage data systems, ensuring the sustainability of clean and accurate data while supporting programmatic operations through effective data management processes.

Non Profit

Responsibilities

Lead and execute critical data projects to inform the decision making of operations of BGCGH programs

Maintain highest level of client data security by establishing and following data policies and procedures. Identify data security vulnerabilities and issues and research best practices and solutions

Lead the efforts on continuous quality improvement and support the deeper analysis of critical data

Lead ongoing communication with executive, management and appropriate staff regarding interpretation of outcome measurement tools and grant reporting deadlines and requirements

Lead data driven culture by providing training and support to staff on use of data for high level impact

Develop and maintain accurate, up-to-date reporting that aligns with the needs of the organization

Ensure Club staff understands (a) grant implementation; (b) recording of outcome measurement data; and (c) reporting deadlines and requirements

Evaluate (a) grant implementation; (b) recording of outcome measurement tools; and (c) reporting deadlines and requirements by Club staff

Ensure Club staff is progressively trained to utilize all components of COMET and other data management systems

Evaluate Club COMET and/or other data management implementation processes

Coordinate and submit BGCA, United Way, NYOI, and other requested annual reports with input from other departments

Analyze data gathered and used for reporting to identify trends and gaps impacting program quality. Make recommendations for improving and streamlining data collection processes

Maintain electronic or hard copy of all data files pertaining to grants and other relevant issues

Manage, monitor and ensure proper use of COMET to accurately record visitor, member, staff and volunteer activity in Clubs

Ensure COMET is maintained and updated as needed

Provide recommendation and support on migration of database systems

Establish key performance metrics that support the programmatic operations

Submit edited interim and final grant reports by prescribed deadlines

Submit additional reports including demographic and program impact upon request by Vice President of Program Services and Development Department

Support Vice President of Program Services & Club Operations in management of partner contacts and relationships

Coordinate relationships with school districts, college/university partners, and other partner organizations, and granting agencies to ensure data collection, transfer and reporting is continuous and accurate

Work with granting agencies to clarify policies, procedures and interpretation of grant requirements as needed

Continue ongoing communication with appropriate agency management and staff regarding grant activity and reporting requirements

Performs regular administrative duties, preparing correspondence and reports as requested by supervisor and composes draft letters following established formats. Proofreads all materials for accuracy prior to supervisory review and signature

Maintains Program and Operations calendar, scheduling meetings and making logistical arrangements necessary for internal and external meetings. May prepare meeting agenda and minutes, as requested

Creates and publishes weekly Program & Club Operations data and information updates through constant contact or other approved platforms

Serve as contact for special projects as assigned

Perform other related specialized administrative duties as requested

Coordinate purchase of supplies or equipment

Work with staff on special events

Assume other duties related to Programs & Operations as needed or assigned by Vice President, Program Services & Club Operations

Qualification

Data managementData analysisProgram evaluationNon-profit operationsQuantitative analyticsQualitative analyticsMicrosoft OfficeProject managementCommunication skillsOrganizational skillsProblem-solving

Required

Bachelor's degree from an accredited college or university strongly preferred

A minimum of 5 years work experience in a non-profit agency operations management and supervision, or an equivalent combination of experience and education

Considerable knowledge of: the mission, objectives, policies, programs and procedures of Boys & Girls Clubs; of the principles and practices of non-profit organizations

Communicate and work effectively with diverse groups (culture, socio-economic) and individuals

Ability to establish and maintain effective working relationships with Club staff, subordinates, Board members, community groups, and other related agencies

Must be able to interpret Boys & Girls Clubs of Greater Houston programs and philosophy

Highly proficient computer skills, including Microsoft Office programs

Experience in data manipulation and interaction with internal information systems, including reporting tools and production systems

Experience in quantitative and qualitative analytics, examining and re-engineering operations and procedures, and developing and implementing new strategies and procedures

Strong analytical and business problem-solving skills

Excellent verbal and written communication skills

Strong organizational and project management skills

Absorb new information rapidly

Ability to manage multiple tasks and to develop solutions to problems with limited supervision

Any and all reasonable duties assigned by supervisor

Valid Texas driver's license