Cloudflare · 1 day ago
Billing Systems Analyst
Austin, TX
Full-time
Hybrid
Senior Level
5+ years expCloudflare is a technology company focused on building a better Internet. The Billing Systems Analyst will maintain quote to cash systems, participate in systems analysis, and work closely with business teams to improve processes and system efficiencies.
AnalyticsEnterprise SoftwareSecurityWeb Hosting
Responsibilities
Maintain quote to cash systems and integrations including internal and SAAS systems that support ordering, subscriptions, entitlements, customer billing, invoices, taxation, payments, revenue recognition and other systems/ integrations supported by enterprise engineering team
Participate in systems analysis, writing functional/ technical specs and detailed systems design
Respond promptly to application alerts, production issues and follow through to resolution per established SLAs
Effectively communicate issue status to internal stakeholders
Maintain in-depth functional knowledge of the supported applications and interdependencies
Partner with the business teams to identify gaps, document and re-engineer current processes within business applications
Work on Proof of concepts for new requirements as appropriate
Work closely with the finance and other internal teams in bringing efficiencies to their monthly close process and improve upon existing system reporting needs
Seek opportunities to streamline and/or automate processes
Participate in QA activities for various projects. Work closely with business teams, analysts, engineers and product managers to write test plans, test cases and estimates to support project and product releases ensuring consistency with specified requirements agreed with both external and internal customers
Qualification
Required
Minimum 5 years experience implementing a SAAS based/ subscription billing system (eg. Stripe, Zuora, Oracle BRM, GoTransverse etc)
Proficient in writing database queries in PostGres/ BigQuery/ Snowflake or other languages
Adaptability and Learning Mindset: Demonstrating a willingness to learn new technologies, tools, and methodologies is crucial. Adaptability to changing project requirements and the ability to work in a dynamic environment is highly desirable
Possess excellent communication skills – written and oral, interpersonal and organizational
Ability to handle multiple projects and responsibilities with competing priorities
Solid understanding of business Financial processes including but not limited to Quote to cash process including OM/ Billing/ AR/ RevRec and understanding of GL
Able to deliver a high degree of customer satisfaction at all times
Must be results/ Outcome focused
Preferred
Track record of delivering successful large-scale, business transformation, and multi-disciplinary change initiatives especially in Subscription/SaaS model
5+ years experience in systems analyst roles, implementing and supporting ERP applications such as Oracle, Netsuite, SAP or Workday Financials
Business engagement and business analysis experience in implementing ERP systems is preferred
Hands-on experience with analytics and monitoring tools like Grafana (configuring, creating queries, dashboards, and alerts), and ability to troubleshoot application/ systems logs using tools like Kibana, Sentry
Company
Cloudflare
Cloudflare is a web performance and security company that provides online services to protect and accelerate websites online.
1001-5000 employees
H1B Sponsorship
Cloudflare has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (117)
2024 (115)
2023 (66)
2022 (98)
2021 (83)
2020 (37)
Funding
Current Stage
Public CompanyTotal Funding
$2.08BKey Investors
Franklin TempletonFidelityUnion Square Ventures
2025-06-13Post Ipo Debt· $1.75B
2019-09-12IPO
2019-03-12Series E· $150M
Leadership Team
Matthew Prince
CEO & Co-Founder
Lee Holloway
Co-Founder & Lead Engineer
Recent News
2026-01-07
2026-01-06
Company data provided by crunchbase