Palmetto Retina Center · 3 months ago
Clinical Office Manager
Columbia, SC
Full-time
Onsite
Mid, Senior Level
2+ years expPalmetto Retina Center is seeking a responsible and self-motivated individual to oversee the day-to-day operations of the clinical staff. The Clinical Office Manager will manage recruiting, performance evaluations, and ensure compliance, while also providing support in the clinic as needed.
Health CareHealth DiagnosticsHospital
Responsibilities
Oversee day-to-day operations of clinical staff & work in the clinic as a technician when needed
Help troubleshoot and solve problems related to team functioning such as team assignments, team communication, and cross-training within teams
Manage and direct the recruiting and orientation programs for clinical staff. Work closely with HR and the Director of Operations in the hiring and, if necessary, termination of staff
Direct the conduct of oral and written performance evaluations and regular salary reviews
Monitor and control overtime and staff absences
Promote the implementation of organizational decisions and monitor results
Clearly set goals and expectations for direct clinical staff to support cross-training and professional development
Observe ophthalmic technicians in their daily duties, providing guidance and feedback
Be available outside of regular work hours to deal with any clinical issues
Assist with tech meetings and offer support when needed
Assist with patient and/or physician support as required
Serve as a backup on the receiving and inventorying of medications
Perform tasks required to maintain OSHA compliance within the clinic (e.g., overseeing dating of supplies)
Order office & clinic supplies for Florence office
Be responsible for the transfer of drug between clinics
Completes patient FMLA and disability paperwork
Serves as primary triage point of contact
Maintain timecards for clinical staff
Ensure daily accurate drug count and complete monthly inventory
Other duties as assigned
Qualification
Required
Administrative/office experience
At least 2 years' experience in a retina clinical environment (Ophthalmic practice)
Prior management experience strongly preferred
Strong interpersonal & leadership skills (effective listening, clear communication, effective customer problem resolution, warm demeanor)
Ability to develop and maintain strong relationships with physicians, co-workers, and patients
Ability to stay organized and ensure follow-through with multiple demands and customers
Ability to master multiple computer systems (data entry and data retrieval)
Maintain a positive attitude, be an example of an ideal team player, treat all PRC team members respectfully and equally, and work to create and foster a culture of teamwork throughout the organization
Work to address interpersonal issues within your team and/ or team members throughout PRC quickly and in a constructive fashion
Be open to accepting feedback and ideas from any PRC team member without taking things personally
Be willing to step in and assist any PRC team member as needed or requested
Be willing to assist PRC and the department heads with communicating organizational updates to your team members
Ability to view patient images and operate computer devices, frequent use of a computer terminal
Ability to communicate via speech and hearing
Must be able to stand, walk, bend at knees and waist, raise arms over head, & lift up to 35 lbs with or without a reasonable accommodation
Company
Palmetto Retina Center
Palmetto Retina Center provides complete care for vitreous and retinal diseases, diagnosis and testing, surgeries, and related services.
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase