Westlake Financial · 3 months ago
Recovery Account Manager
Las Vegas, NV
Full-time
Onsite
Entry, Mid Level
$20.50/hr - $20.50/hr
2+ years expWestlake Financial is a privately held finance company specializing in automotive financing. The Recovery Account Manager is responsible for collecting charged off accounts, negotiating payment plans, and managing a designated queue of accounts while ensuring compliance with company policies.
Financial Services
Responsibilities
Manage accounts in assigned queue
Responsible for collecting on their designated queue and or assist peers
Employee needs to have good negotiation skills and works in a team environment
Employee is required to maintain their daily and monthly goal
Initiate effective outbound calls and receive inbound calls
Produce and arrange collection solutions for customers
Heavy skip tracing on accounts for potential leads on customers and or vehicles
Submit accounts for approval to pursue legal action against accounts that merit legal action
Refer accounts to go to collection agencies, if needed
Assign accounts out for repo
Provide account updates and new leads on vehicles out for repossession
Analyze account history for errors; follow up until remedied
Execute various tasks and assignments under the direction of the Supervisor
Multi-task
Goal oriented for improvement and development
Responsible for ensuring confidentiality of all aspects of he company’s operations, portfolio, customer information and computer technology
Team player
Qualification
Required
High School diploma (or equivalent) or higher
Minimum of 2 years work experience in the automotive finance industry
Skip tracing background
Excellent communication, negotiation and writing skills
Willing and able to work a flexible schedule, overtime and weekends
Ability to multi-task in a fast paced environment
Type minimum of 35 words per minute
Goal oriented for improvement and advancement
Ability to work under time constraints and Daily Deadlines
Extensive knowledge of state and federal laws applicable to collections, including the Fair Debt Collections Practices Act
Knowledge of collection, repossession, and skip tracing
Ability to value collateral
Manage accounts in assigned queue
Responsible for collecting on their designated queue and or assist peers
Employee needs to have good negotiation skills and works in a team environment
Employee is required to maintain their daily and monthly goal
Initiate effective outbound calls and receive inbound calls
Produce and arrange collection solutions for customers
Heavy skip tracing on accounts for potential leads on customers and or vehicles
Submit accounts for approval to pursue legal action against accounts that merit legal action
Refer accounts to go to collection agencies, if needed
Assign accounts out for repo
Provide account updates and new leads on vehicles out for repossession
Analyze account history for errors; follow up until remedied
Execute various tasks and assignments under the direction of the Supervisor
Multi-task
Goal oriented for improvement and development
Responsible for ensuring confidentiality of all aspects of the company's operations, portfolio, customer information and computer technology
Team player
Benefits
Medical, Dental, and Vision Benefits
Life Insurance, Flexible Spending Account
401K Matching
Employee Stock Ownership Program in a $14.2 Billion Company, Plus Company Matching
Wellness Program, Daily Team Exercises
Westlake University, Certification Programs
Career Path Opportunities
Discounts on Parks, Museums, Movie Tickets, and Attractions
AT&T Wireless Discounts
Employee Loan Assistance
Annual Flu Shots, Biometric Screenings
Paid Vacations Days
Paid Sick Days
Paid Holidays
Rental Car Discounts
Dell Member Purchase Program
UKG Wallet - Advance Pay
Company
Westlake Financial
People. Purpose. Passion. These are the hallmarks of Westlake Financial Services, and have been since our inception in 1988.
1001-5000 employees
H1B Sponsorship
Westlake Financial has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (7)
2024 (6)
2023 (11)
2022 (9)
2021 (9)
2020 (8)
Funding
Current Stage
Late StageRecent News
GlobalFinTechSeries
2025-10-06
2025-07-07
Company data provided by crunchbase