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Penn Medicine Lancaster General Health · 3 months ago

Certified Medical Assistant(CMA) LGH Internal Medicine(Full Time)

Lancaster, PA

Full-time

Onsite

Entry Level

1+ years exp

Penn Medicine Lancaster General Health is hiring a Certified Medical Assistant (CMA) at LGH Internal Medicine for a full-time position. The role involves preparing patients for visits, administering medications and injections, and assisting providers with various procedures while ensuring a high level of patient care and support.

AssociationDiabetesHealth DiagnosticsHome Health CareHospitalMedicalNon ProfitOutpatient CareRehabilitationTherapeutics

Responsibilities

Prepares patient for visit by using appropriate rooming standards tool

Administers injections, as prescribed by provider and in accordance with practice protocol. Provides gross observations to the provider or licensed nurse for interpretation as necessary

Prepares and administers medications as prescribed by the provider and in accordance with federal and state regulations

Prepares and assists providers with various procedures, minor surgeries and other exams as designated by the provider

Performs Point of Care Testing, including but not limited to hearing, flu, urine and strep tests

Removes sutures and changes dressings on wounds as necessary

Provides clinical advice by phone/electronic correspondence in accordance with established triage protocols and relays information to the patient. Consults a provider or licensed nurse with questions or information that fall outside of the established protocols

Authorizes prescription refills as directed by the provider

Assists in test tracking and monitoring overdue results

Assures exam rooms are adequately supplied and cleaned after each patient visit. Maintains and cleans medical instruments and equipment after each procedure

Assists with proactive outreach for patients requiring preventive and chronic disease services

Performs care coordination activities among specialists and transitions of care to obtain all necessary patient information

Assists in the coordination of referrals, education and community resources

Actively participates in performance improvement initiatives to improve overall patient experience and quality of care

Participates in daily huddles with the provider

Serves as a patient experience advocate by being a positive influence at all times when interacting with patients, visitors, and colleagues. Communicates with all patients, visitors and colleagues in a professional manner while keeping customer service a top priority

Handles all patient information in a confidential manner according to Lancaster General Health privacy and confidentiality policies and procedures

For LGHP, this role may necessitate occasional regional travel

Special projects as assigned

Performs various front office responsibilities as necessary

For Regional Positions: Travels regularly to various sites within the region to support operational needs as listed above and Assists at new practices and sites by mentoring and leading other team members during the initial onboarding period

Qualification

Certified Medical AssistantBasic Cardiac Life Support1+ years Medical Assistant experiencePatient communicationCustomer service

Required

Basic Cardiac Life Support (Required)

Nationally Registered Certified Medical Assistant (Required)

H.S. Diploma/GED (Required)

1+ years Medical Assistant experience in a primary or specialty care physician's office

Benefits

Prepaid tuition assistance programs

Company

Penn Medicine Lancaster General Health

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Penn Medicine Lancaster General Health, a member of the University of Pennsylvania Health System (Penn Medicine), is a more than 800-licensed bed, not-for-profit health system with a comprehensive network of care encompassing Lancaster General Hospital (LGH), Women & Babies Hospital, Lancaster Behavioral Health Hospital (in partnership with Universal Health Services), and the Lancaster Rehabilitation Hospital (in partnership with Kindred Healthcare).

Founded in 1893

Lancaster, Pennsylvania, USA

5001-10000 employees